Business-to-Business

Dubai Kennels & Cattery (DKC) has been operating since 1983. It is wholly owned by two Western partners who have been leading the company since 1987 and 2002 respectively; a combined 30+ years experience in animal care-management, relocations and other ancillary services. Our facility is located in Umm Ramool, Dubai, just a few minutes from Dubai International Airport (DXB) and we serve all major airports of the United Arab Emirates, aided by a fleet of specially fitted animal transport vehicles. For at least 5 months of the year, our boarding facility runs at greater than 100% capacity utilization (same-family pets often share the same enclosure) and for the remainder of the year we run on average at more than 70% ~ we have capacity for up to approximately 170 animals. Our relocations business completes more than 1,100 shipments a year involving thousands of animals ~ as IATA CASS Associates we execute all air waybills in-house and process all shipments and related transactions through Emirates' SkyChain and dnata's Calogi. And in addition to our own imports and exports, our role in providing general animal care oversight and transit-care management for DXB-based airlines of domestic, commercial and exotic animals has us handling many hundreds more animals each year which are being moved by other local and international shippers. Our operation is 24x365, including out-of-hours emergency availability, with approximately 30 staff employed in dedicated, focused and highly trained roles within the animal care and shipping businesses ~ and many of our staff in all departments, at all levels, have been with us for many years.

We are the official Animal Handler for Emirates and dnata, and therefore all airlines, at DXB. Our relationship with the UAE Ministry of Environment & Water (MOEW) is very solid at all levels. As a member of IPATA and ATA, we benefit from excellent connections and relationships worldwide for the movement of animals of all kinds, and we have very significant, expert local relationships in the UAE to provide additional knowledge and support as required in the handling of both domestic and exotic animals.

Our very strong local and international brand ~ the dog and the cat ~ fairly represents our long-standing core business activities and success, but belies the quiet back-end momentum of our commercial activities. Contact us for any of the following:

Commercial Shipments and Charter Flights:
Regardless of point of origin and final destination, or just for the UAE segment of a shipment, we provide experienced animal shipment management and handling for most types of animal ~ commercial, zoo or otherwise, including: working dogs, large mammals, birds (including baby chicks), reptiles, fish, etc. (We currently do not ship horses.) We can also make arrangements for charter flights.
 

Manufacture of Animal Shipping Crates:
We manufacture high-quality animal shipping crates for almost any type of animal, including: all domestics; birds; large and small feral mammals, including dangerous animals; zoo animals; and aquatics. All crates meet or exceed IATA and airline standards, using wood, steel and other materials.
 

Transit Care & Airport Oversight:
For all types of animal flying through Dubai in transit to other final destinations, or animals importing/exporting into/out of the UAE and needing care as they wait for clearance or departure, as the handlers for Emirates and dnata at DXB we provide care and oversight when required. Arrangements for transit care services are made by you with the airline at the time flights are booked and all care requirements and schedules are arranged between DKC and the airline and/or dnata. You are welcome to contact us directly.

Animal Handler Resourcing, Recruitment & Training:
We can support your organisation in a number of ways, in partnership or through subcontract: recruitment and training, direct outsourcing, or internal training of your people at our facility or yours. Furthermore, although we are not qualified for security work with working dogs, we can provide these services preliminarily for the provision of animal handling staff intended for these purposes.
 

Commercial Boarding:
Short and long-term boarding for working dogs, including 24-hour on-demand road transport to/from their place of work.
 

Road Transport:
Any animal by road within the UAE. Also, depending on the legal requirements and animal welfare issues, we can consider movements beyond UAE borders.
  

Management Consultancy ~ Domestic Animal Care Facilities, Infrastructure and Animal Relocations:
Finally, if you already operate or will operate any kind or size of animal care, handling or shipping facility (which does not have veterinary care as its focus) anywhere in the GCC and think it might benefit you to gain the input and insight of our experience, we remain always available for short or long-term consultancy.

We place a very high premium on sound ethics and simple kindness with regard to animal care and employee and customer relationships in all their aspects, and can provide guidance in:  all areas of staffing and quality staff development; infrastructure design and materials; best practice in boarding and shipping; IT and other technologies; industry-specific customer management; and any other aspect of this often complex and endlessly demanding field.