global relocations

pet transits through the uae
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Let's imagine your pet is travelling NOT from the UAE... and NOT to the UAE... but through the UAE. Just as with us humans when we travel, your pet too can transit through an airport without ever actually entering the country, en route from his or her country of origin to the final destination. And the UAE is increasingly being used as a transit hub for worldwide pet travellers because of its central global geographic location, and great airports and services.

Now, a journey which includes more than one leg and a transit stop or two along the way can be done entirely with the same airline, such as Emirates from Sydney, through Dubai, on to Manchester. On the other hand, such a journey might otherwise involve an "interline" connection at one of the transit stop airports, and this is a transit using two or more airlines for each leg of the journey because no one airline serves all the required routes; an example of this is Emirates from Sydney to Dubai, but then Delta from Dubai directly into Atlanta, USA.

If you're pet is transiting and flying onward all on the same airline, then nothing special needs to be done by you to arrange all this because the airline will take care of it for you, including care for your pet while he or she is resting in the transit stop airport (see more about this here).

However, if you are indeed choosing to route your pet's journey through the UAE, and if your pet will need to change airlines upon arrival in the UAE in order to ultimately reach his or her final destination, then your interline transiting pet will indeed need permission ~ called an "OK-to-Transit" ~ issued by the UAE's Ministry of Climate Change & Environment (MOCCAE) (previously known as Ministry of Environment & Water (MOEW)), and this will need to be gained prior to your pet's arrival in the UAE.

Well, it probably goes without saying but we can help with all this. Take a look at our documents Transiting Pets through the UAE and DKC Transit Form for more information and then... what the heck!... get in touch!

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Sedation: Should I or shouldn't I?

Answer
<h3>Sedation: Should I or shouldn't I?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_pet_photo_12.jpg"></div> <div class="faq_ans_text"><p>In almost all cases, absolutely <strong><span class="underline">not</span></strong>.<br /><br />We very strongly recommend against tranquilizing or sedating animals for flight, as does just about every professional shipper worldwide ~ in fact, many airlines will not even accept an animal if it has been so treated.<br /><br />The main problem is that tranquilizers and sedatives affect the respiratory and circulatory systems by slowing them down quite a bit. While this is almost never a problem in normal circumstances, at altitude and in aircraft air-pressure, it can lead to physiological distress.<br /><br />We are not saying that it is never done, and of course we are not saying it always leads to problems, but because there is a widely recognised increase in health risk, even if minimal, the usual approach is to avoid it unless absolutely necessary.<br /><br />When is it absolutely necessary? Well, basically you need to ask: Will the stress my pet feel be so extremely serious that he will probably experience health problems while in transit, such that the risk of medication is actually less than the risk of anxiety?<br /><br />Some people are so worried about their pets and other animals that this question becomes difficult for them to answer, but our experience is that in 99.9% of the cases, it is the human being who is suffering the most anxiety, albeit from understandable worry. You'd be amazed to see just how casual so many travelling animals are once they've arrived at the other end of the journey.<br /><br />Give it all some thought, speak to your vet, and please be cautious.</p></div>
Sedation: Should I or shouldn't I?
In almost all cases, absolutely...

Can DKC manage both the import and export sides of my pet or other animal?

Answer
<h3>Can DKC manage both the import and export sides of my pet or other animal?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_3.jpg"></div> <div class="faq_ans_text"><p>Definitely yes! For sure! Yup!</p> <p>Well... maybe. Read on.</p> <p>There are two parts to any relocations process: 1) the export; 2) the import; and they need to be seen as distinct processes because, in fact, they are (although both sides coordinate with each other). We can definitely assist you with the import side if you're coming <em>into</em> the UAE, and we can definitely assist you with the export side if you're <em>leaving</em> the UAE. And that's because we, obviously, are <em>in</em> the UAE.</p> <p>Right, now that's clear.</p> <p>However, there always needs to be someone (you, a friend or another relocations agent) handling things on the "other" side of a relocation, which means that if you're importing into the UAE, someone will have to handle things in your country of origin. If you're exporting from the UAE, someone in your country of destination will have to handle things upon the arrival of your pet. There must always be a physical presence on both sides for the handing of it all.</p> <p>And so, you can of course engage us to handle the UAE-based stuff (please do!), but in the other country, you will have to have yourself, a friend or another agent handle that side of things. If you're going to use another agent, that's when we can step in to help with <em>both</em> sides of the shipment - although the other agent will be doing the physical work required at the other end, you may wish to deal with only one company for the management and payment of the whole process. In which case, we can manage that for you. There will of course be an additional management fee, but you might be happier having to deal with only one company, including all payments.</p> <p>And by the way, if you do want to find another agent on your own, in your non-UAE location, check out <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a>, where you'll be able to search for pet/animal shippers all over the world.</p></div>
Can DKC manage both the import and export sides of my pet or other animal?
Definitely yes! For sure! Yup! Well... maybe. Read on. There are two...

Food and water for my pet's journey?

Answer

First of all, to be clear, and VERY importantly, there must always be water available before, dur

<h3>Food and water for my pet's journey?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_11.jpg"></div> <div class="faq_ans_text"><p>First of all, to be clear, and VERY importantly, there must <em>always</em> be water available before, during and after the journey. This said, don't overly concern yourself if your pet is not drinking huge amounts before you take her to the airport just because you've given it to her. Let your pet behave normally, drink as she wants, and relax. The key here is that water <em>must always be <strong>available</strong></em> (which is why all travel boxes have a water bowl in it).</p> <p>As to food, however, it's actually best that most animals (including dogs and cats) travel on an empty (or close to empty) stomach. We understand that you worry your pet will be hungry, especially if it's a long-haul journey, but we ask that you trust this bit of very important advice:</p> <ul> <li>Do not feed your pet for at the very least 4 hours before you drop her off at the airport for departure, and preferably longer. At DKC, we generally aim for about 8-10 hours.</li> </ul> <p>Unlike human beings who need (or <em>feel</em> they need) to eat regularly, many types of animal, including dogs and cats and others (though there are exceptions to this), are very capable of and even comfortable with going without food for a good 24 hours. Of course we agree that this is not what you want to do every day but in an air-travel situation, we promise you that all your pets and animals will be just fine. In fact, they will be better than if you do feed them because of the:</p> <ul> <li>Dramatically reduced risk of toileting (urine and faeces) in their travel box, which means they stay cleaner and more comfortable overall.</li> <li>Reduced likelihood of nausea/vomiting in case they have any kind of reaction to the movement of their crate or as a result of anxiety (though it should be said that vomiting under any circumstances is quite rare).</li> </ul> <p>Sound scary? Try not to worry too much. This approach really does work very well indeed.</p></div>

What do you mean by "Airport Oversight"?

Answer
<h3>What do you mean by "Airport Oversight"?</h3> <p>First of all, we do <em>not</em>&nbsp;mean that we are in some way in charge of the airport! Goodness! No, that's not at all what we mean. Sounds great, but no.&nbsp;<img alt="" src="/graphics/ic_smiley3.png" /></p> <p>This is what we mean: In addition to providing "Transit Care" for animals in transit through Dubai International Airport (DXB) and Dubai World Central (DWC), we are also responsible for the overall well-being and safety of <em>any</em>&nbsp;animal (except horses!) at DXB and DWC, even if those animals are not transiting but instead are importing or exporting. In other words, although we have our own import and export shipments of animals, there are obviously many other imports and exports of animals into/out of DXB and DWC which are <em>not</em>&nbsp;DKC shipments ~ instead they are shipments being handled by pet owners themselves, other shipping agents, etc. Once these animals come into the airport, either after arrival or while awaiting departure, most of them are cleared or depart without requiring any care or attention of any kind because everything is in order with them and no special circumstances arise. However, when there is a need for any additional attention, we are the ones who handle all that. Furthermore, and in this spirit, we are responsible for general "oversight", in the sense that whether or not we are called in by Emirates or dnata to provide additional necessary attention, we will simply keep an eye on all animals in the AVI (i.e. animal) areas of the airport to ensure things are alright; if any action is required, we take it.</p> <p>In truth, the vast majority of shipments require no additional attention by us because these animals are being properly handled by the shippers, pet owners and airlines. For what it's worth, nevertheless, we are around anyway.&nbsp;<img alt="" src="/graphics/ic_smiley3.png" /></p>

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