boarding & daycare

the lounge
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animal care by animal people the kennels, the catteries & the kennatteries the lounge the aviary smanimals... our other creatures love... and other stuff too prices & admission requirements gotta book early!

Jack be nimble.
Jack be quick.
Jack the pup has just the trick.
Jack roll over.
Jack play dead.
Jack can even pounce on yer head.

We're very good rhymers, don't you think? (Don't discredit us for standing on the shoulders of others, please.  )

We've got The Lounge. For small and medium-sized dogs who already love others or who are good-natured and would benefit from learning to be with others (other dogs, that is), The Lounge is all about chillin’ with canine companions for play and for sleep. Chairs, sofas, beds, pillows, toys, stuff to climb on and jump over, and of course plenty of butts to sniff in constant close proximity (ewww!)… all in an open area that's very much like the lounge in your own home (although we admit that, given the nature of our guests, we don't exactly purchase the MOST expensive furniture  ). Mingling, snuggling, tussling and barking at random anything, and just being... well, a dog… in a homey environment with other dogs. And as it happens, The Lounge is conjoined with our Feed Room, which is basically a kind of "Kennels Central" where our Handlers spend a good part of their day managing the place, so there’s always a playful, knowledgeable, if somewhat busy human around to add to the entertainment.

The Lounge… where no dog is told to "Get down off that sofa right now, Mister!".

What are your vehicles like? How will my pet travel?

Answer

We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for o

<h3>What are your vehicles like? How will my pet travel?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_52.jpg"></div> <div class="faq_ans_text"><p>We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for our pet collection and delivery service. Take a look at <a href="/what-we-do/collection-delivery" target="_blank">Collection &amp; Delivery</a>.</p> <p>Now, as we've said, these are people-passenger vans, <em><strong>not</strong></em> cargo vans; this is an important distinction because passenger vans have windows all round the vehicle so that plenty of light gets in, and also high-quality air-conditioning throughout. Furthermore, we've added fans to create even better air circulation.</p> <p>All the seats were removed, of course, and replaced by metal flooring with embedded hooks, so when we put your pet and her/his travel box into the van, we can use strong ties to secure the boxes in-place.</p> <p>And finally, there's no partition between our handlers who are driving the vans and your pets in the back, which means we always know what's going on and your pets aren't isolated at all during the trip.</p> <p>And just so you know, we transport any animal in these vehicles, not just your dogs and cats.</p> <p>Oh, and one more thing: We do <em>not</em> have "drivers". The same Animal Handlers who take care of your pets when in our care are the ones who will come to your home for Collection &amp; Delivery.</p></div>

Do I need to make an appointment?

Answer

We genuinely love having people just drop by and look around at both our locations in Umm Ramool

<h3>Do I need to make an appointment?</h3><p>We genuinely love having people just drop by and look around at both our locations in <a href="/about-dkc/howl-we-get-there#dkcmap" target="_blank">Umm Ramool</a> (Relocations, Boarding, Daycare) and <a href="/about-dkc/howl-we-get-there#dkcvetmap" target="_blank">Motor City</a> (Veterinary Clinic). If you want to see either of our facilities or ask questions, meet the staff, see where your pet will live while you're away or while in our veterinary care... then just come on down any time during our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.</p> <p>If you want to actually reserve boarding space for your pet, then yes, you do need to contact us in advance. How far in advance? Well, that depends on the time of year. Take a look at <a href="/what-we-do/boarding-daycare/gotta-book-early" target="_blank">Gotta Book Early! </a>If you've already booked your pet in for boarding, then you can also just come in whenever you're ready on the day during our Two-Legged Timings (or of course you can arrange for <a href="/what-we-do/collection-delivery" target="_blank">Collection &amp; Delivery</a>).</p> <p>If, however, you want to relocate your pet into or out of Dubai, or if you need veterinary care, then we do indeed need you to contact us to make an appointment... but we promise, we won't make that difficult. <img alt="" src="/graphics/ic_smiley3.png" /></p>

How often will my dog exercise each day and for how long?

Answer

From about end of September to April, all your dogs get into our exercise yards at least 3-4 time

<h3>How often will my dog exercise each day and for how long?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_40.jpg"></div> <div class="faq_ans_text"><p>From about end of September to April, all your dogs get into our exercise yards at least 3-4 times a day for a good 15-30 minute romp each time, and if we have your permission they'll be playing with other dogs too. For those dogs with especially high energy levels or any good need for more of this time, or if you ask us to, because the weather is nice we just let 'em stay in the yards for much of the day.</p> <p>During the hotter summer months, just as when your dog is home with you, we need to be careful about being outside in the heat for too long. So they all still get out 2-3 times a day but the runs in the yard are for shorter periods of time, as we are very watchful to make sure the heat is not having an impact. And of course we don't leave the dogs out in the yards all day at this time of year for the very same reason.</p> <p>This all said, all our enclosures are indoor/outdoor with a/c, and designed so that all the dogs can see each other and feel part of the community. So even when they're in their enclosures, they're still very active and generally having a very social time. Read more about this: <a href="/what-we-do/boarding-daycare/love-and-other-stuff-too" target="_blank">Love... and other stuff too</a> ~ take a look at the section called <a href="/what-we-do/boarding-daycare/love-and-other-stuff-too#Socializing-Dogs" target="_blank">Socializing</a> and <a href="/what-we-do/boarding-daycare/love-and-other-stuff-too#Socializing-Dogs2" target="_blank">Socializing ~ Part 2</a>.</p></div>

Should I be worried if my dog or cat has lost or gained weight during their boarding stay?

Answer
<h3>Should I be worried if my dog or cat has lost or gained weight during their boarding stay?</h3> <p>No and yes, depending.</p> <p>A little bit of weight gain or loss is very common. It doesn't happen to all pets during every stay in a boarding facility, but it does happen. Pet owners, understandably, often immediately feel that this must mean their pet has not been taken care of properly, but in fact it is more important to look at the entire context and the extent of the loss or gain.</p> <p>Commonly, pets staying in a boarding facility are not eating exactly as they do at home. They may or may not be eating exactly the same food (depending on the arrangements you've made with the kennel or cattery), and even if they are, they may not be eating exactly the same amounts because, despite every effort to get it just right, human beings differ and the precise amounts they provide may be a little different than you do when your pet is at home. So, all this small change can lead to weight gain or loss, in and of itself.</p> <p>More important and relevant than this, however, is that pets are generally much more active in a boarding facility than they are at home. Now <em>wait</em>! We're <em>not</em> saying that you aren't taking good care of your pet by not giving him or her lots of activity. No, not at all. It's just that in a boarding facility, especially one that has a good number of staff and lots of other animals around, the whole environment is very stimulating and there is a lot of exercise for dogs and lots of other general interest for both dogs and cats. And this keeps them more active and generally more stimulated, even if they're in their enclosures. And this, in turn, often leads to a bit of weight loss.</p> <p>And one more thing: In many cases, a little bit of weight loss for dogs and cats is a good thing and although we have many customers who do worry about this, we also have a great many who are pleased to see that their pet has lost a little weght in our care because, in fact, they came in to us a little overweight.</p> <p>But of course, everyone has a different perception of this, and if the weight of your pet is not medically bad, one way or the other, then we do try to maintain the weight your pet comes in with.</p> <p>This all said, too much weight gain or loss IS a problem and if you feel there has been too much either way, we truly hope you'll talk to us about this. We monitor this aspect of your pet's health very closely, with a weight check when they first arrive for boarding and then regular checking every two weeks, or more often if we perceive a potential problem. And if there is a problem, we always let you know about it while you're away and take action when required by adjusting feeding or even consulting your vet.</p>

What are your enclosures like? What size are they?

Answer

The very best way to answer that question is for you to come meet us and take a look for yourself

<h3>What are your enclosures like? What size are they?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_34.jpg"></div> <div class="faq_ans_text"><p>The very best way to answer that question is for you to come meet us and take a look for yourself. In fact, that's what we always really strongly recommend.</p> <p>But that's not always easy to schedule, is it. We know. So you should definitely look at the images <a href="/what-we-do/boarding-daycare/the-kennels-the-catteries-the-kennatteries" target="_blank">here</a> and elsewhere around our site, as well as our video tour <a href="/video-tour" target="_blank">here</a>, because there are lots for you see, and this should help a great deal in understanding what your pet will experience.</p> <p>In short, though, our enclosures are like this:</p> <ul> <li>All our dog enclosures have an indoor and an outdoor run, and almost all our cat enclosures do too, and your pet decides where he or she wants to be. Those few cat enclosures which don't have an outdoor run, we try to reserve for cats which need or like to be inside most of the time anyway.</li> <li>All indoor runs are air-conditioned.</li> <li>Cat enclosures are multi-storied, with shelves and trapdoors and bedding and toys and all.</li> <li>All dog enclosures have various types of comfortable, snuggly bedding.</li> <li>Cat enclosures range in size. The smallest space we have is an indoor portion of a run which is L:0.8m x W:0.8m x H:1m. The largest space we have is an outdoor portion of a run which is L:4.2m x W:1.1m x H:2.2m.</li> <li>Dog enclosures also range in size. Our smallest enclosures are 1.5m x 1.5m both indoor and outdoor. Our largest are 2.2m x 1.8m indoor and 3m x 2.5m outdoor. And there are a couple of sizes in between.</li> </ul></div>

Animal Care. Animal Relocations. By Animal People.

Love... and other stuff too

+971-4-211-4800 email
careers@dkc.ae

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