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boarding & daycare

prices & admission requirements

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Rules, rules, rules. Sorry, we have 'em too. Hopefully you won't find all the reading too painful.

 
 

DKC Price List and A Fair Share

The "DKC Price List" is pretty straightforward, including telling you about our boarding and daycare charges, collection and delivery, peak-season rates, charges for administration for medications and a few other bits and bobs, as well as various discounts you might be able to take advantage of.

Also take a look at "A Fair Share" while you're at it and learn about how your dogs, cats and you can possibly benefit from a little Buddy-Boarding.

P.S. All Emirates Group members get a 10% discount on all our services related charges ~ Boarding, Relocations and Veterinary! But shhh... don't tell anyone!
 
 

Admission Forms and Terms & Conditions

These are the ones you're going to hate!  

There are 3 very important forms/documents that you will need to complete and sign when we take your pet into our care.

You can do this when you arrive at our premises or, if you prefer, download them now and take your time with them, complete them electronically or by hand, and then email them to us in advance or bring them with you already complete on the day you arrive with your pet. You can even choose to just hand them over to our Handler when we come to your home for pet's pick-up.

 
 

Frontline

This is a tick and flea preventative which we require for all our dog and cat boarders upon arrival. It's a small pipette of liquid which is administered to the skin between the shoulder blades and protects against fleas for 2 months and against ticks for up to 4 weeks for dogs and 5 weeks for cats. It's very safe, very effective... and widely used.

We provide Frontline for you and apply it when your pet arrives (we'll simply add it to your invoice) or you can purchase it from your vet and give it to us for application. The key thing is that we need to apply it ourselves or see it applied upon arrival so that we're sure it has been applied and correctly. We will accept a pet who has just been Frontlined at home before arriving, but only on a case-by-case basis and we definitely prefer to have the Frontline applied at DKC. We hope you understand.

 
 

Some not-quite-so-cool cats

You're probably not going to like this much, but we strictly do not accept for boarding any cats which are unneutered and 6 months or older. Sorry

The reason is that cats can be very territorial and as a result tend to mark their territory rather aggressively which, as you can imagine, isn't something that works too well in a community of cats (even though all the cats are of course in their own enclosures). And whooohooo!, the smell!

If you're really in need of boarding for your unneutered cat, you might consider neutering before you leave. If you're in a rush with a sudden unexpected trip, we can manage the neutering and post-operative care for you.

 
 

Careful & Special Diets

If your pet has any special dietary needs, please make sure you let us know in the Admission Forms. And if your darling is a cat, you might like to take a look at our document "Wet Food for your Cat ~ The Better Choice".

 
 

When you cat is fluey and your dog is pooey!

If your cat has a sniffle or your dog is a little "full" of himself (get it?), we have a few remedies we like to use. Now, the good news is that they are totally safe and extremely effective, but the bad news is that we do have to charge our "medications administration" fee for them, and we would like you to know a little more about it all before deciding. So, take a look here and also have a chat with our handlers.

 
 

CITES

The Convention of International Trade in Endangered Species (CITES) is an international agreement between governments and its aim is to ensure that international trade of wild animals and plants does not threaten their survival. How does this affect you? Sounds rather scary.

Well, simply, some pets fall under the jurisdiction of CITES, which is fully supported by the UAE Ministry of Climate Change & Environment (MOCCAE) (previously known as Ministry of Environment & Water (MOEW)), which means that by law, as well as good conscience, we require your CITES permit to board any pets falling into this category, such as African Grey Parrots, Macaws, Cockatoos and Chinchillas. Check with us if you're uncertain of the applicability and requirements.

 

 
 

We want to tell you the TOOTH

 
 
 
 

Vaccinations

Now we have to get tough.

Yes, we have vaccination requirements for dogs and cats who board with us. Surprised? These requirements, we hope you will understand, are very important and so we are really very strict about them ~ we will need to see your original vaccination records or a good quality copy of them to confirm that everything is up-to-date and in order. Now, drum roll please...

  • DOGSRabies. Also, Distemper, Canine Hepatitis, Leptospirosis and Parvovirus, usually administered as a single, combined injection and more commonly known as DHLP. A similar combined vaccination called DHLPP is also acceptable and includes Canine Parainfluenza, helping to protect against Canine Cough (first-time vaccinations must be at least 21 days old so that the required antibodies can develop). However, whether or not your pet is vaccinated against Canine Parainfluenza, we still require a separate Canine Cough vaccination against Bordatella (usually and preferably administered using the nasal application by vets in the UAE), which must be administered at least 7 days before your pet boards with us and needs to be, and should be, boostered annually at the very least, and preferably every six months if you intend to kennel your dog frequently.
  • CATSRabies. Also, Feline Rhinotracheitis, Calicivirus and Panleukopnia (first-time vaccinations must be at least 21 days old so that the required antibodies can develop), usually administered as a single, combined injection and more commonly known by their brand names, Tri‑cat, Feligen, Feval5 and Fel-O-Vax.
 
 
And your Small Animals? (we call 'em "Smanimals")
 
 
  • BIRDS:  No vaccinations are required for birds, but if your bird is protected under the Convention of International Trade in Endangered Species (CITES), then we need to keep a copy of this certificate for our files. For more information, see www.cites.org.
  • FERRETSRabies. First vaccination should be done at 12 weeks old and repeated annually.
  • RABBITS:  If you are importing your rabbit to us, then vaccinations will be required for Viral Haemorrhagic Disease (VHD) and Myxomatosis (first-time vaccinations must be at least 21 days old so that the required antibodies can develop).
 
 

Also importantly, note that if your dog's or cat's vaccinations are older than 12 months, a booster is necessary. We are of course aware that some vaccinations have a life of 3 years from the manufacturer of the vaccine administered by your vet, however it is a UAE legal requirement that all pets receive a booster every 12 months nevertheless. Bummer, but true.

Aaaaaannnnnnnd... it is also important to be aware that if you have your pet vaccinated for the first time at the Municipality Veterinary Section (and indeed possibly even at other privately owned and operated clinics in the UAE), they will probably not advise you of the necessity of administering booster vaccinations 3-4 weeks after the first one is done. Well, it is extremely important that first-time vaccinations are followed by booster vaccinations a few weeks later or that initial vaccination of your pet will not actually properly take and your pet will not be protected even though you will be under the impression that he or she IS protected.

Furthermore, and importantly, for boarding purposes we will need to see confirmation that your young pet has had not only his or her very first, initial vaccination, but also the follow-up booster a few weeks later. In other words, for our young boarders, the initial vaccination is not enough, so get in the game and get that booster! 

Talk to us about this if you need more information.

But now the good news: As you'll see in our Price List, we can make the whole effort of vaccinating (or other minor veterinary issues) a little easier for you, if you like. Feelin' lazy and just don't want to get into that car, lugging around that darling four-legged creature of yours? Or maybe you're just too too busy? Well, we come to your home, collect your pet, take her to any veterinary clinic of your choosing (including our own DKC Veterinary Clinic, of course!), manage the vet visit and bring her right back home to you when it's all done. Take a look here and here for more information.

Easy-peasy!

 
 
 
 
 

What are your vehicles like? How will my pet travel?

Answer
<h3>What are your vehicles like? How will my pet travel?</h3> <div class="faq_ans_img"><img src="https://www.dkc.ae/images/faqs/faq_52.jpg"></div> <div class="faq_ans_text"><p>We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for our pet collection and delivery service. Take a look at <a href="/what-we-do/collection-delivery" target="_blank">Collection &amp; Delivery</a>.</p> <p>Now, as we've said, these are people-passenger vans, <em><strong>not</strong></em> cargo vans; this is an important distinction because passenger vans have windows all round the vehicle so that plenty of light gets in, and also high-quality air-conditioning throughout. Furthermore, we've added fans to create even better air circulation.</p> <p>All the seats were removed, of course, and replaced by metal flooring with embedded hooks, so when we put your pet and her/his travel box into the van, we can use strong ties to secure the boxes in-place.</p> <p>And finally, there's no partition between our handlers who are driving the vans and your pets in the back, which means we always know what's going on and your pets aren't isolated at all during the trip.</p> <p>And just so you know, we transport any animal in these vehicles, not just your dogs and cats.</p> <p>Oh, and one more thing: We do <em>not</em> have "drivers". The same Animal Handlers who take care of your pets when in our care are the ones who will come to your home for Collection &amp; Delivery.</p></div>
What are your vehicles like? How will my pet travel?
We use converted passenger vans (such as the Toyota...

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careers@dkc.ae

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