other creatures too

<h3>Can DKC manage both the import and export sides of my pet or other animal?</h3> <div class="faq_ans_img"><img src="https://www.dkc.ae/images/faqs/faq_3.jpg"></div> <div class="faq_ans_text"><p>Definitely yes! For sure! Yup!</p> <p>Well... maybe. Read on.</p> <p>There are two parts to any relocations process: 1) the export; 2) the import; and they need to be seen as distinct processes because, in fact, they are (although both sides coordinate with each other). We can definitely assist you with the import side if you're coming <em>into</em> the UAE, and we can definitely assist you with the export side if you're <em>leaving</em> the UAE. And that's because we, obviously, are <em>in</em> the UAE.</p> <p>Right, now that's clear.</p> <p>However, there always needs to be someone (you, a friend or another relocations agent) handling things on the "other" side of a relocation, which means that if you're importing into the UAE, someone will have to handle things in your country of origin. If you're exporting from the UAE, someone in your country of destination will have to handle things upon the arrival of your pet. There must always be a physical presence on both sides for the handing of it all.</p> <p>And so, you can of course engage us to handle the UAE-based stuff (please do!), but in the other country, you will have to have yourself, a friend or another agent handle that side of things. If you're going to use another agent, that's when we can step in to help with <em>both</em> sides of the shipment - although the other agent will be doing the physical work required at the other end, you may wish to deal with only one company for the management and payment of the whole process. In which case, we can manage that for you. There will of course be an additional management fee, but you might be happier having to deal with only one company, including all payments.</p> <p>And by the way, if you do want to find another agent on your own, in your non-UAE location, check out <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a>, where you'll be able to search for pet/animal shippers all over the world.</p></div>

<h3>What do you mean by "Airport Oversight"?</h3> <p>First of all, we do <em>not</em> mean that we are in some way in charge of the airport! Goodness! No, that's not at all what we mean. Sounds great, but no. <img alt="" src="/graphics/ic_smiley3.png"></p> <p>This is what we mean: In addition to providing "Transit Care" for animals in transit through Dubai International Airport (DXB) and Dubai World Central (DWC), we are also responsible for the overall well-being and safety of <em>any</em> animal (except horses!) at DXB and DWC during the period of time when all these animals are actually in our care and control in the AVI area (i.e. the animal care area) of the airport, even if those animals are not transiting but instead are importing or exporting. In other words, although we have our own import and export shipments of animals, there are obviously many other imports and exports of animals into/out of DXB and DWC which are <em>not</em> DKC's own shipments ~ instead they are shipments being handled by pet owners themselves, other shipping agents, etc. Once these animals come into the airport, either after arrival in the country or while awaiting departure to... someplace somewhere, most of them are cleared or depart without requiring any care or attention of any kind because everything is in order with them and no special circumstances arise. However, while they are in the AVI area we provide the necessary oversight to ensure that they are indeed ok, and when there is a need for any additional attention, we are the ones who handle all that. In other words, our general "oversight" means that whether or not we are specifically needed by Emirates or dnata for a specific situation, we simply keep an eye on all animals in the AVI area of the airports to ensure things are alright; if any action is required, be it simple things such as a few minutes attention for a pet or something more serious requiring veterinary care, we take it.</p> <p>In truth, the vast majority of shipments require no additional attention by us because these animals are being properly handled by the shippers, pet owners and airlines. For what it's worth, nevertheless, we are around anyway. <img alt="" src="/graphics/ic_smiley3.png"></p>

<h3>Sedation: Should I or shouldn't I?</h3> <div class="faq_ans_img"><img src="https://www.dkc.ae/images/faqs/faq_pet_photo_12.jpg"></div> <div class="faq_ans_text"><p>In almost all cases, absolutely <strong><span class="underline">not</span></strong>.<br /><br />We very strongly recommend against tranquilizing or sedating animals for flight, as does just about every professional shipper worldwide ~ in fact, many airlines will not even accept an animal if it has been so treated.<br /><br />The main problem is that tranquilizers and sedatives affect the respiratory and circulatory systems by slowing them down quite a bit. While this is almost never a problem in normal circumstances, at altitude and in aircraft air-pressure, it can lead to physiological distress.<br /><br />We are not saying that it is never done, and of course we are not saying it always leads to problems, but because there is a widely recognised increase in health risk, even if minimal, the usual approach is to avoid it unless absolutely necessary.<br /><br />When is it absolutely necessary? Well, basically you need to ask: Will the stress my pet feel be so extremely serious that he will probably experience health problems while in transit, such that the risk of medication is actually less than the risk of anxiety?<br /><br />Some people are so worried about their pets and other animals that this question becomes difficult for them to answer, but our experience is that in 99.9% of the cases, it is the human being who is suffering the most anxiety, albeit from understandable worry. You'd be amazed to see just how casual so many travelling animals are once they've arrived at the other end of the journey.<br /><br />Give it all some thought, speak to your vet, and please be cautious.</p></div>

<h3>Do you do animal exports by road? Can you get my pet to other GCC countries?</h3> <div class="faq_ans_img"><img src="https://www.dkc.ae/images/faqs/faq_pet_photo_23.jpg"></div> <div class="faq_ans_text"><p>Well... to be honest, we've never needed to do this before because air-travel has always been best. But we're ready to talk!</p></div>

<h3>How much lead time do I need to relocate my pet into the UAE?</h3> <p>The relocation of your pet always has two sides to it: the export and the import. We can only control the import side of things if you're coming into the UAE, so you'll need to talk to an agent (you can start your search for agents in your area at the <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a> website) in your country of origin to find out more about the requirements over there and how long it will take. On this end, however, we like to ask for two weeks lead time, so get crackin', will ya!</p>

<h3>Where can I get the import permit?</h3> <p>You can get this permit yourself or through an agent like us; in either case, import permits are sourced from the UAE Ministry of Climate Change & Environment (MOCCAE).</p> <p>For more detail on all this, see our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page.</p>