other creatures too

<h3>Can DKC manage both the import and export sides of my pet's or other animal's relocation?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_3.jpg"></div> <div class="faq_ans_text"><p>Definitely yes! For sure! Yup!</p> <p>Well... maybe. Read on.</p> <p>There are two parts to any relocations process: 1) the export; 2) the import; and they need to be seen as distinct processes because, in fact, they are (although both sides coordinate with each other). We can definitely assist you with the import side if you're coming <em>into</em> the UAE, and we can definitely assist you with the export side if you're <em>leaving</em> the UAE. And that's because we, obviously, are <em>in</em> the UAE.</p> <p>Right, now that's clear.</p> <p>However, there (almost!) always needs to be someone (you, a friend or another relocations agent) handling things on the "other" side of a relocation. If you're importing into the UAE, someone will definitely have to handle things in your country of origin. If you're exporting from the UAE, someone in your destination country will have to handle things upon the arrival of your pet if your pet is being exported as "manifest cargo". (What is "manifest cargo" and "accompanied/excess baggage? Read our <a href="/docs/Pet_Flight_Options.pdf" target="_blank">Pet Flight Options</a>). There must always be a physical presence on both sides for the handing of it all when travelling as manifest cargo and when additional import requirements demand this.</p> <p>And so, you can of course engage us to handle the UAE-based stuff (please do!), but in the other country, you will have to have yourself, a friend or another agent handle that side of things. If you're going to use another agent, that's when we can step in to help with <em>both</em> sides of the shipment - although the other agent will be doing the physical work required at the other end, you may wish to deal with only one company for the management and payment of the whole process. In which case, we can manage that for you. There will of course be an additional management fee, but you might be happier having to deal with only one company.</p> <p>And by the way, if you do want to find another agent on your own, in your non-UAE location, check out <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a>, where you'll be able to search for pet/animal shippers all over the world.</p> <p>But why did we exclaim "almost!" a couple of paragraphs up? Well, in departing the UAE, there are many countries around the world that permit the entry/arrival of pets travelling with you as "accompanied/excess baggage" rather than as "manifest cargo" for Customs clearance following arrival. This is not to say that additional assistance in the destination country is <em>never</em> required simply because your pet has travelled accompanied/excess baggage, but there are indeed many countries for which the entry requirements do <em>not</em> require this type of additional assistance (e.g. import permit, on-arrival quarantine, etc.). In other words, more research!!</p> <p>Complicated, this import/export thing, eh?  </p></div>

<h3>How much lead time do I need to relocate/import my pet into the UAE?</h3><p>The relocation of your pet always has two sides to it: the export and the import.</p> <p>The lead time for the import side of things will depend on the type of pet you have and, if you have a cat or dog, their vaccination status, as well as whether you're coming from a country classified as "high-risk" or "low-risk" for rabies. For more detail on all this, see our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page.</p> <p>For the export side, which is the lead time you'll need from your country of origin, you'll want an agent based there (you can start your search for agents in your country/area at the <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a> website) to find out more about the export requirements and how long it will take.</p> <p>On the UAE end, however, once all veterinary import requirements have been met, we like to ask for two weeks lead time, so get crackin', will ya!</p>

<h3>What do you mean by "Transit Care"?</h3><p>Transit Care is the care provided to your pet or other animals when "in transit" from one location to another, but stopping in an intermediary airport along the way before catching a connecting, onward flight. For example, if you're pet is travelling between Montreal and Dubai, a common route would include two flights - one from Dubai to Amsterdam, then another from Amsterdam to Montreal (or vice versa, of course), with a rest period in between those two flights. While in Amsterdam, your pet is given care, including walks and a bit of exercise, food, water, and generally being checked for well-being. And if there are any problems or concerns, they are addressed.</p> <p>As you probably know, the UAE, and in particular Dubai, is now an important global cargo, animal and passenger transit hub, with a resulting increase in the number of animals each year which find themselves stopping over in Dubai for several hours or longer as they await their onward flights to their final destinations. And with the growing prominence of Emirates airline and the development of Dubai International Airport and Dubai World Central, this trend is very likely to continue to grow into the future.</p> <p>In short, "transit care" is the care your pet and other animals get by specialist handlers while in transit.</p>