other creatures too

<h3>Do you do animal exports by road? Can you get my pet to other GCC countries?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_23.jpg"></div> <div class="faq_ans_text"><p>Well... to be honest, we've never needed to do this before because air-travel has always been best. But we're ready to talk!</p></div>

<h3>Sedation: Should I or shouldn't I?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_12.jpg"></div> <div class="faq_ans_text"><p>In almost all cases, absolutely <strong><span class="underline">not</span></strong>.<br><br>We very strongly recommend against tranquilizing or sedating animals for flight, as does just about every professional shipper worldwide ~ in fact, the vast majority of airlines will not even accept an animal if it has been so treated.<br><br>The main problem is that tranquilizers and sedatives affect the respiratory and circulatory systems by slowing them down quite a bit. While this is almost never a problem in normal circumstances, at altitude and in aircraft air-pressure, it can lead to physiological distress.<br><br>We are not saying that it is never done, and of course we are not saying it always leads to problems, but because there is a widely recognised increase in health risk, even if minimal, the usual approach is to avoid it unless absolutely necessary.<br><br>When is it absolutely necessary? Well, basically you need to ask: Will the stress which my pet will feel be so extremely serious that he will probably experience health problems or even physical injury while in transit, such that the risk of medication is actually less than the risk of anxiety?<br><br>Some people are so worried about their pets and other animals that this question becomes difficult for them to answer, but our experience is that in 99.9% of the cases, it is the human being who is suffering the most anxiety, albeit from understandable worry. You'd be amazed to see just how casual so many travelling animals are once they've arrived at the other end of the journey.</p> <p>And if you <em>are</em> seriously considering medication, look to <em>anxiolytics </em> instead of sedatives ~ these act differently on the pet's system and are probably safer, though we are still strongly recommending against the use of any medication at all, if at all possible. This said, there are herbal and homeopathic remedies that some feel are helpful alternatives and are usually readily available at pet shops and other locations in the form of sprays, tablets and even food.<br><br>Give it all some thought, speak to your vet, and please be cautious.</p></div>

<h3>What does Transit Care have to do with DKC?</h3> <p>Glad you asked!</p> <p>DKC (i.e. Dubai Kennels & Cattery and DKC Veterinary Clinic) is the official and exclusive Animal Handler for Emirates Airline and dnata (and all airlines served by dnata) at Dubai International Airport (DXB) and Dubai World Central (DWC). This means that we provide all care to all animals (pets, exotics, large and small mammals, fish, reptiles, birds, etc... but not horses at this time) which pass through DXB or DWC at any time of day or night, every day of the year.</p> <p>Now, not all types of animal always require "care" per se, but as and when needed, it is we who provide it. This will include the basics, such as water and food, but also inspection of travel crates and their repair or replacement as required; medical attention if needed; procurement and processing of special transit documents, etc. More than this, we are responsible for the general and overall monitoring and assessment of these animals, making decisions on a case-by-case basis as to their needs and providing those needs.</p> <p>The transit care period for all animals consists of basically three phases: taking animals off arriving aircraft and transporting them by air-conditioned vehicle from the aircraft to the AVI area (i.e. animal care area) of the airport for the duration of their transit stop in Dubai; the hours these animals spend in the AVI area being provided care of any kind, including feeding, watering, travel box repair or replacement, medical attention if needed (which thankfully is usually not needed), and anything else they might require or benefit from; and the transport of these animals from the AVI area to the next aircraft for their onward flight. DKC is not involved in the first and third phases because the airlines and airports have their own specialised crew for this, but we are indeed responsible for the care and attention provided to animals while they are in the AVI area.</p> <p>Airports are immensely complex places from the point of view of procedures and processes and the sheer number of people involved in... everything, including animal care. And DKC play this small but important part in the whole picture in Dubai.</p>

<h3>Can DKC manage both the import and export sides of my pet's or other animal's relocation?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_3.jpg"></div> <div class="faq_ans_text"><p>Definitely yes! For sure! Yup!</p> <p>Well... maybe. Read on.</p> <p>There are two parts to any relocations process: 1) the export; 2) the import; and they need to be seen as distinct processes because, in fact, they are (although both sides coordinate with each other). We can definitely assist you with the import side if you're coming <em>into</em> the UAE, and we can definitely assist you with the export side if you're <em>leaving</em> the UAE. And that's because we, obviously, are <em>in</em> the UAE.</p> <p>Right, now that's clear.</p> <p>However, there (almost!) always needs to be someone (you, a friend or another relocations agent) handling things on the "other" side of a relocation. If you're importing into the UAE, someone will definitely have to handle things in your country of origin. If you're exporting from the UAE, someone in your destination country will have to handle things upon the arrival of your pet if your pet is being exported as "manifest cargo". (What is "manifest cargo" and "accompanied/excess baggage? Read our <a href="/docs/Pet_Flight_Options.pdf" target="_blank">Pet Flight Options</a>). There must always be a physical presence on both sides for the handing of it all when travelling as manifest cargo and when additional import requirements demand this.</p> <p>And so, you can of course engage us to handle the UAE-based stuff (please do!), but in the other country, you will have to have yourself, a friend or another agent handle that side of things. If you're going to use another agent, that's when we can step in to help with <em>both</em> sides of the shipment - although the other agent will be doing the physical work required at the other end, you may wish to deal with only one company for the management and payment of the whole process. In which case, we can manage that for you. There will of course be an additional management fee, but you might be happier having to deal with only one company.</p> <p>And by the way, if you do want to find another agent on your own, in your non-UAE location, check out <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a>, where you'll be able to search for pet/animal shippers all over the world.</p> <p>But why did we exclaim "almost!" a couple of paragraphs up? Well, in departing the UAE, there are many countries around the world that permit the entry/arrival of pets travelling with you as "accompanied/excess baggage" rather than as "manifest cargo" for Customs clearance following arrival. This is not to say that additional assistance in the destination country is <em>never</em> required simply because your pet has travelled accompanied/excess baggage, but there are indeed many countries for which the entry requirements do <em>not</em> require this type of additional assistance (e.g. import permit, on-arrival quarantine, etc.). In other words, more research!!</p> <p>Complicated, this import/export thing, eh?  </p></div>

<h3>What do you mean by "Transit Care"?</h3> <p>Transit Care is the care provided to your pet or other animals when "in transit" from one location to another, but stopping in an intermediary airport along the way before catching a connecting, onward flight. For example, if you're pet is travelling between Montreal and Dubai, a common route would include two flights - one from Dubai to Amsterdam, then another from Amsterdam to Montreal (or vice versa, of course), with a rest period in between those two flights. While in Amsterdam, your pet is given care, including walks and a bit of exercise, food, water, and generally being checked for well-being. And if there are any problems or concerns, they are addressed.</p> <p>As you probably know, the UAE, and in particular Dubai, is now an important global cargo, animal and passenger transit hub, with a resulting increase in the number of animals each year which find themselves stopping over in Dubai for several hours or longer as they await their onward flights to their final destinations. And with the growing prominence of Emirates airline and the development of Dubai International Airport and Dubai World Central, this trend is very likely to continue to grow into the future.</p> <p>In short, "transit care" is the care your pet and other animals get by specialist handlers while in transit.</p>