global relocations

animal relocations by animal people
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animal relocations by animal people pet imports pet exports pet transits through the uae other creatures too transit care & airport oversight a lot about travel boxes measuring your dog for a travel box organisations & authorities pet-friendly living

We are an Animal Care organisation through and through. Relocating your pet (of any kind) and other animals too, as well as our work with the airlines in our official capacity as Animal Handler at Dubai International Airport (DXB) and Dubai World Central (DWC) is, for us, part of the bigger Animal Care picture.

We have been providing Global Animal Relocations and Transit Care services in the UAE since the mid-1980s and in recent years have provided general animal care management at Dubai International Airport for all airlines... everything from the cutest, littlest pets to watch-your-fingers exotics. And door-to-door? Just let us know.

And indeed, watch your fingers because relocating your pet, either on your own (which you can do) or with the help of an agent like us is expensive! And it can be complex.

So come to us for initial guidance or let us work with you and for you throughout the entire planning and execution of your relocation, including any vet-related treatments or documentation, which services are provided via our very own DKC Veterinary Clinic. We can even work-share with you. You might experience a minor price-related heart attack , but at least we’ll be there to catch you when you fall! We can never eliminate all the anxiety, but we do try!

So let's talk. Or better yet, come ‘n meet us (don't forget to make an appointment, please! ). Our relocations office is smack in the middle of our beautiful animal care facility and so is integrally a part of what we do ~ the care of your pets, whatever the kind.

 
  • We service the international airports of Dubai (DXB and DWC), Abu Dhabi (AUH) and Sharjah (SHJ), and in fact any airport in the UAE.
  • Collection & Delivery nationwide for your pet or any other type of animal.
  • We are a long-standing member of both IPATA and ATA, and so very well-connected to other high-quality specialist animal shippers in these global associations ~ for wherever you're going to or coming from.
  • We are the official Animal Handler for Emirates and dnata, and therefore all airlines, at Dubai International Airport.
  • And we are trusted and recommended the world over.

Imports. Exports. Transshipments. We love our pets so much, we won't leave home without 'em.

 

DKC is:

Find animal shippers worldwide here and here.

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P.S.   All Emirates Group members get a 10% discount on all our services related charges ~ Boarding, Relocations and Veterinary! But shhh... don't tell anyone!
 
 
 

We've been rated! Now YOU'RE being baited! We've got an average of 4.3 stars out of 5 from more than 20 Google reviews

, and 4.5 stars out of 5 from more than 375 Facebook reviews.
Are we blowing our own trumpet? Hello NO! Anything less than 5 out of 5 is simply depressing..

Sedation: Should I or shouldn't I?

Answer
<h3>Sedation: Should I or shouldn't I?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_pet_photo_12.jpg"></div> <div class="faq_ans_text"><p>In almost all cases, absolutely <strong><span class="underline">not</span></strong>.<br /><br />We very strongly recommend against tranquilizing or sedating animals for flight, as does just about every professional shipper worldwide ~ in fact, many airlines will not even accept an animal if it has been so treated.<br /><br />The main problem is that tranquilizers and sedatives affect the respiratory and circulatory systems by slowing them down quite a bit. While this is almost never a problem in normal circumstances, at altitude and in aircraft air-pressure, it can lead to physiological distress.<br /><br />We are not saying that it is never done, and of course we are not saying it always leads to problems, but because there is a widely recognised increase in health risk, even if minimal, the usual approach is to avoid it unless absolutely necessary.<br /><br />When is it absolutely necessary? Well, basically you need to ask: Will the stress my pet feel be so extremely serious that he will probably experience health problems while in transit, such that the risk of medication is actually less than the risk of anxiety?<br /><br />Some people are so worried about their pets and other animals that this question becomes difficult for them to answer, but our experience is that in 99.9% of the cases, it is the human being who is suffering the most anxiety, albeit from understandable worry. You'd be amazed to see just how casual so many travelling animals are once they've arrived at the other end of the journey.<br /><br />Give it all some thought, speak to your vet, and please be cautious.</p></div>
Sedation: Should I or shouldn't I?
In almost all cases, absolutely...

Is it safe to bring my pet into the heat of the UAE?

Answer

Yes it is safe. In fact, thousands of pets are imported into the UAE each year; the vast majority

<h3>Is it safe to bring my pet into the heat of the UAE?</h3><p>Yes it is safe. In fact, thousands of pets are imported into the UAE each year; the vast majority do perfectly well here, regardless of the breed.</p> <p>What about those which don't do well? Fundamentally, when things go wrong (such as dehydration and/or heatstroke), it is about how these pets are managed rather than their innate inability to cope with the heat or the fact of the heat being prohibitive. Yes, the UAE is VERY hot for at least 4 or 5 months of the year, and yes you must be careful about this during these periods, but isn't it extremely cold in January in Canada? Or hot in Texas in July? Aren't there any number of locations around the world with extreme temperatures at certain times of the year? And aren't there pets in these places too? Of course there are.</p> <p>You should be aware of the dangers of the heat here, but if you're thoughtful about this, you should be neither worried nor overly concerned. Do some research on the internet and talk to your UAE-based vet for guidance about things to watch out for, and at the most basic level be aware of such things as not&nbsp;leaving your dog or cat outside during the hottest periods of the year for too long, and always make sure there is plenty of water readily available, even if you're going for a walk.</p> <p>There is more to learn about this and plenty of information available from any number of sources. But yes, in short, it is safe to bring your pet.</p>

Food and water for my pet's journey?

Answer
<h3>Food and water for my pet's journey?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_11.jpg"></div> <div class="faq_ans_text"><p>First of all, to be clear, and VERY importantly, there must <em>always</em> be water available before, during and after the journey. This said, don't overly concern yourself if your pet is not drinking huge amounts before you take her to the airport just because you've given it to her. Let your pet behave normally, drink as she wants, and relax. The key here is that water <em>must always be <strong>available</strong></em> (which is why all travel boxes have a water bowl in it).</p> <p>As to food, however, it's actually best that most animals (including dogs and cats) travel on an empty (or close to empty) stomach. We understand that you worry your pet will be hungry, especially if it's a long-haul journey, but we ask that you trust this bit of very important advice:</p> <ul> <li>Do not feed your pet for at the very least 4 hours before you drop her off at the airport for departure, and preferably longer. At DKC, we generally aim for about 8-10 hours.</li> </ul> <p>Unlike human beings who need (or <em>feel</em> they need) to eat regularly, many types of animal, including dogs and cats and others (though there are exceptions to this), are very capable of and even comfortable with going without food for a good 24 hours. Of course we agree that this is not what you want to do every day but in an air-travel situation, we promise you that all your pets and animals will be just fine. In fact, they will be better than if you do feed them because of the:</p> <ul> <li>Dramatically reduced risk of toileting (urine and faeces) in their travel box, which means they stay cleaner and more comfortable overall.</li> <li>Reduced likelihood of nausea/vomiting in case they have any kind of reaction to the movement of their crate or as a result of anxiety (though it should be said that vomiting under any circumstances is quite rare).</li> </ul> <p>Sound scary? Try not to worry too much. This approach really does work very well indeed.</p></div>
Food and water for my pet's journey?
First of all, to be clear, and VERY...

Can I take my dog to public places? Are there dog parks? What about beaches? What about pet-friendly places to live?

Answer

The UAE is not yet the perfect place on Earth in this way. But don't be put off!

Here's t

<h3>Can I take my dog to public places? Are there dog parks? What about beaches? What about pet-friendly places to live?</h3><p>The UAE is not yet the perfect place on Earth in this way. But don't be put off!</p> <p>Here's the bad news:</p> <ul> <li>There are no public dog parks.</li> <li>Dogs are not allowed in the public parks that do exist (and there are not too many of these anyway).</li> <li>Dogs are not allowed on the beaches.</li> <li>Dogs must be on a lead and under control when on streets with you (but this probably goes without saying).</li> <li><a href="/docs/Municipality_Letter_to_Dog_Owners_13-Feb-2008.pdf" target="_blank">Certain breeds</a> are required by the local municipalities to be muzzled.</li> <li>There are pet-friendly residences (apartments and villas) but they are not always easy to find.</li> </ul> <div>&nbsp;</div> <div>Here's the good news:</div> <div> <ul> <li>You can certainly walk your dog just about anywhere if on a lead and under control (but clean up after yourself!).</li> <li>Outside city centres, there are plenty of open desert spaces for your dog to run around in.</li> <li>Once you've been here for a time, you'll get to know from the existing dog-owning community more about where and how you can take your dog out for the pleasure of the outdoors and exercise.</li> <li>There are a large number of kennels operators which is one way for you to socialise your dog.</li> <li>There are dog training groups by many dog trainers in the country.</li> <li>You can find pet-friendly places to live and once there, things are pretty comfortable. Especially if you happen to live in a villa with some land around it.</li> </ul> </div> <div>&nbsp;</div> <div>Generally, it's true that the UAE is not as supportive to dog owners as many other places in the world, but there are plenty of pets and pet-owners here, and with some acceptance of compromise, things are fine.</div>

Can DKC manage both the import and export sides of my pet or other animal?

Answer
<h3>Can DKC manage both the import and export sides of my pet or other animal?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_3.jpg"></div> <div class="faq_ans_text"><p>Definitely yes! For sure! Yup!</p> <p>Well... maybe. Read on.</p> <p>There are two parts to any relocations process: 1) the export; 2) the import; and they need to be seen as distinct processes because, in fact, they are (although both sides coordinate with each other). We can definitely assist you with the import side if you're coming <em>into</em> the UAE, and we can definitely assist you with the export side if you're <em>leaving</em> the UAE. And that's because we, obviously, are <em>in</em> the UAE.</p> <p>Right, now that's clear.</p> <p>However, there always needs to be someone (you, a friend or another relocations agent) handling things on the "other" side of a relocation, which means that if you're importing into the UAE, someone will have to handle things in your country of origin. If you're exporting from the UAE, someone in your country of destination will have to handle things upon the arrival of your pet. There must always be a physical presence on both sides for the handing of it all.</p> <p>And so, you can of course engage us to handle the UAE-based stuff (please do!), but in the other country, you will have to have yourself, a friend or another agent handle that side of things. If you're going to use another agent, that's when we can step in to help with <em>both</em> sides of the shipment - although the other agent will be doing the physical work required at the other end, you may wish to deal with only one company for the management and payment of the whole process. In which case, we can manage that for you. There will of course be an additional management fee, but you might be happier having to deal with only one company, including all payments.</p> <p>And by the way, if you do want to find another agent on your own, in your non-UAE location, check out <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a>, where you'll be able to search for pet/animal shippers all over the world.</p></div>
Can DKC manage both the import and export sides of my pet or other animal?
Definitely yes! For sure! Yup! Well... maybe. Read on. There are two...

Can I meet DKC at the airport when you import my pet?

Answer

How do we say this nicely?

No, sorry. When you give us responsibility to clear your pet th

<h3>Can I meet DKC at the airport when you import my pet?</h3><p>How do we say this nicely?</p> <p>No, sorry. When you give us responsibility to clear your pet through Customs upon arrival in the UAE, we ask that you do not meet us at the airport for the clearance process. The clearance process is time-consuming and at times tedious, so we know from experience that having eager and sometimes anxious customers with us can actually make the process more stressful for everyone involved, including us, you and airport staff. We know this is not exactly the response you're looking for but we ask that you trust us to get through the whole process as quickly as possible and we do promise to get your pet to you without delay. There is also the matter of our access rights to secure areas of the airport, which you would not have.</p> <p>There are also customers who ask us to handle their pet's clearance but to then hand over their pet to them while still at the airport, just outside Dubai Cargo Village. This too we avoid because, again, it places unnecessary stress on the clearance process and on those involved because they know that you all are eagerly awaiting that precious hand-over of your ever-so-precious pet. In the end, the clearance process always takes between 2 and 5 hours, and the best way to get through that time is to just relax, let us do our work for you, and wait for us to contact you when we're done.</p> <p>And remember, most arrivals are in the middle of the night, so wouldn't you rather be at home, relaxing or sleeping, until we're done?</p> <p>We have a number of options you can choose from regarding how and when you will be reunited with your pet once we've finished clearing her for you, including:</p> <ul> <li>Meeting us at our facility after the clearance. In this case, we SMS or call you when we are finished and we meet you at our facility (even in the middle of the night), which is just 10 minutes away from the airport.</li> <li>Delivering your pet to your home immediately after clearance. When we're about to leave the airport, we'll call you to let you know we're on our way to you.</li> <li>Collecting your pet yourself from our facility the next morning, once we've opened to our customers for the usual workday. Take a look at our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.</li> </ul> <div>Just talk to us to work out the details.</div>

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