boarding & daycare
prices & admission requirements
Rules, rules, rules. Sorry, we have 'em too. Hopefully you won't find all the reading too painful.
DKC Price List and A Fair Share
The "DKC Price List" is pretty straightforward, including telling you about our boarding and daycare charges, collection and delivery, peak-season rates, charges for administration for medications and a few other bits and bobs, as well as various discounts you might be able to take advantage of.
Also take a look at "A Fair Share" while you're at it and learn about how your dogs, cats and you can possibly benefit from a little Buddy-Boarding.
Admission Forms and Terms & Conditions
These are the ones you're going to hate!
There are 3 very important forms/documents that you will need to complete and sign when we take your pet into our care.
You can do this when you arrive at our premises or, if you prefer, download them now and take your time with them, complete them electronically or by hand, and then email them to us in advance or bring them with you already complete on the day you arrive with your pet. You can even choose to just hand them over to our Handler when we come to your home for pet's pick-up.
This is a tick and flea preventative which we require for all our dog and cat boarders upon arrival. It's a small pipette of liquid which is administered to the skin between the shoulder blades and protects against fleas for 2 months and against ticks for up to 4 weeks for dogs and 5 weeks for cats. It's very safe, very effective... and widely used.
We provide Frontline for you and apply it when your pet arrives (we'll simply add it to your invoice) or you can purchase it from your vet and give it to us for application. The key thing is that we need to apply it ourselves or see it applied upon arrival so that we're sure it has been applied and correctly. We will accept a pet who has just been Frontlined at home before arriving, but only on a case-by-case basis and we definitely prefer to have the Frontline applied at DKC. We hope you understand.
If your pet has any special dietary needs, please make sure you let us know in the Admission Forms. And if your darling is a cat, you might like to take a look at our document "Wet Food for your Cat ~ The Better Choice".
When you cat is fluey and your dog is pooey!
If your cat has a sniffle or your dog is a little "full" of himself (get it?), we have a few remedies we like to use. Now, the good news is that they are totally safe and extremely effective, but the bad news is that we do have to charge our "medications administration" fee for them, and we would like you to know a little more about it all before deciding. So, take a look here and also have a chat with our handlers.
The Convention of International Trade in Endangered Species (CITES) is an international agreement between governments and its aim is to ensure that international trade of wild animals and plants does not threaten their survival. How does this affect you? Sounds rather scary.
Well, simply, some pets fall under the jurisdiction of CITES, which is fully supported by the UAE Ministry of Climate Change & Environment (MOCCAE) (previously known as Ministry of Environment & Water (MOEW)), which means that by law, as well as good conscience, we require your CITES permit to board any pets falling into this category, such as African Grey Parrots, Macaws, Cockatoos and Chinchillas. Check with us if you're uncertain of the applicability and requirements.
- DKC Price List
- A Fair Share (interested in Buddy-Boarding?)
- ~ ~ • ~ ~We need these 3 very important forms completed by you when we take your pet into our care. Go ahead... download them now, fill 'em in, and bring 'em with you on the day.
- Admission Form... a bit about YOU
- Admission Form... a bit about your PET
- Terms & Conditions
- ~ ~ • ~ ~
- Wet Food for your Cat ~ The Better Choice
Now we have to get tough.
Yes, we have vaccination requirements for dogs and cats who board with us. Surprised? These requirements, we hope you will understand, are very important and so we are really very strict about them ~ we will need to see your original vaccination records or a good quality copy of them to confirm that everything is up-to-date and in order. Now, drum roll please...
- For dogs we require Rabies, DHLppi and Bordetella (also known as Canine Cough). Please note that Bordetella MUST be administered at least 1 week before coming to board with us.
- For cats we require Tricat and Rabies.
- For other types of small animals (we call 'em "smanimals" ), no vaccincations are required at all. (THAT's easy!)
Also importantly, note that if your dog's or cat's vaccinations are older than 12 months, a booster is necessary. We are of course aware that some vaccinations have a life of 3 years from the manufacturer of the vaccine administered by your vet, however it is a UAE legal requirement that all pets receive a booster every 12 months nevertheless. Bummer, but true.
Aaaaaannnnnnnd... it is also important to be aware that if you have your pet vaccinated for the first time at the Municipality Veterinary Section (and indeed possibly even at other privately owned and operated clinics in the UAE), they will probably not advise you of the necessity of administering booster vaccinations 3-4 weeks after the first one is done. Well, it is extremely important that first-time vaccinations are followed by booster vaccinations a few weeks later or that initial vaccination of your pet will not actually properly take and your pet will not be protected even though you will be under the impression that he or she IS protected. Talk to us about this if you need more information.
Do I get a discount if I bring my own food?
Sorry about this, but no. Food for your pets is, of course, a cost for us but another very signif
What's your daycare service like?
Will you board my bird • rabbit • ferret • guinea pig • hamster • mouse • lizard • snake... any animal at all?
You bet! Just about any animal at all.
And we have quite a lot of knowledge about these an
Can my unneutered male cat board with you?
Do I need to make an appointment?
We genuinely love having people just drop by and look around at both our locations in Umm Ramool
My dog and cat LOVE each other! Can they stay in the same enclosure?
Will my cat stay with other cats?
Can I have pictures of my pet while I'm away? Do you have a webcam?
What's DKC's Collection & Delivery schedule?
Do I have to provide my own pet food? What type of food do you provide?
What are your vehicles like? How will my pet travel?
We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for o
Is someone looking after my pet during weekends, holidays and at night?
Do you have a vet on-site?
Can my dog mix/socialize with others?
We love giving every possible opportunity we can to our dogs to mix and so
Boarding Reservations: How far in advance do I have to book?
Now that's an important question!
During more than half the year, you can book anytime, ev