boarding & daycare

prices & admission requirements
Got Questions?

animal care by animal people the kennels, the catteries & the kennatteries the lounge the aviary smanimals... our other creatures love... and other stuff too prices & admission requirements gotta book early!

Rules, rules, rules. Sorry, we have 'em too. Hopefully you won't find all the reading too painful.

 
 

DKC Price List and A Fair Share

The "DKC Price List" is pretty straightforward, including telling you about our boarding and daycare charges, collection and delivery, peak-season rates, charges for administration for medications and a few other bits and bobs, as well as various discounts you might be able to take advantage of.

Also take a look at "A Fair Share" while you're at it and learn about how your dogs, cats and you can possibly benefit from a little Buddy-Boarding.

P.S.   All Emirates Group members get a 10% discount on all our services related charges ~ Boarding, Relocations and Veterinary! But shhh... don't tell anyone!
 
 

Admission Forms and Terms & Conditions

These are the ones you're going to hate!  

There are 3 very important forms/documents that you will need to complete and sign when we take your pet into our care.

You can do this when you arrive at our premises or, if you prefer, download them now and take your time with them, complete them electronically or by hand, and then email them to us in advance or bring them with you already complete on the day you arrive with your pet. You can even choose to just hand them over to our Handler when we come to your home for pet's pick-up.

 
 

Frontline

This is a tick and flea preventative which we require for all our dog and cat boarders upon arrival. It's a small pipette of liquid which is administered to the skin between the shoulder blades and protects against fleas for 2 months and against ticks for up to 4 weeks for dogs and 5 weeks for cats. It's very safe, very effective... and widely used.

We provide Frontline for you and apply it when your pet arrives (we'll simply add it to your invoice) or you can purchase it from your vet and give it to us for application. The key thing is that we need to apply it ourselves or see it applied upon arrival so that we're sure it has been applied and correctly. We will accept a pet who has just been Frontlined at home before arriving, but only on a case-by-case basis and we definitely prefer to have the Frontline applied at DKC. We hope you understand.

 
 

Careful & Special Diets

If your pet has any special dietary needs, please make sure you let us know in the Admission Forms. And if your darling is a cat, you might like to take a look at our document "Wet Food for your Cat ~ The Better Choice".

 
 

When you cat is fluey and your dog is pooey!

If your cat has a sniffle or your dog is a little "full" of himself (get it?), we have a few remedies we like to use. Now, the good news is that they are totally safe and extremely effective, but the bad news is that we do have to charge our "medications administration" fee for them, and we would like you to know a little more about it all before deciding. So, take a look here and also have a chat with our handlers.

 

CITES

The Convention of International Trade in Endangered Species (CITES) is an international agreement between governments and its aim is to ensure that international trade of wild animals and plants does not threaten their survival. How does this affect you? Sounds rather scary.

Well, simply, some pets fall under the jurisdiction of CITES, which is fully supported by the UAE Ministry of Climate Change & Environment (MOCCAE) (previously known as Ministry of Environment & Water (MOEW)), which means that by law, as well as good conscience, we require your CITES permit to board any pets falling into this category, such as African Grey Parrots, Macaws, Cockatoos and Chinchillas. Check with us if you're uncertain of the applicability and requirements.

 

 

We want to tell you the TOOTH

 
 

Vaccinations

Now we have to get tough.

Yes, we have vaccination requirements for dogs and cats who board with us. Surprised? These requirements, we hope you will understand, are very important and so we are really very strict about them ~ we will need to see your original vaccination records or a good quality copy of them to confirm that everything is up-to-date and in order. Now, drum roll please...

  • For dogs we require Rabies, DHLppi and Bordetella (also known as Canine Cough). Please note that Bordetella MUST be administered at least 1 week before coming to board with us.
  • For cats we require Tricat and Rabies.
  • For other types of small animals (we call 'em "smanimals" ), no vaccincations are required at all. (THAT's easy!)

Also importantly, note that if your dog's or cat's vaccinations are older than 12 months, a booster is necessary. We are of course aware that some vaccinations have a life of 3 years from the manufacturer of the vaccine administered by your vet, however it is a UAE legal requirement that all pets receive a booster every 12 months nevertheless. Bummer, but true.

Aaaaaannnnnnnd... it is also important to be aware that if you have your pet vaccinated for the first time at the Municipality Veterinary Section (and indeed possibly even at other privately owned and operated clinics in the UAE), they will probably not advise you of the necessity of administering booster vaccinations 3-4 weeks after the first one is done. Well, it is extremely important that first-time vaccinations are followed by booster vaccinations a few weeks later or that initial vaccination of your pet will not actually properly take and your pet will not be protected even though you will be under the impression that he or she IS protected. Talk to us about this if you need more information.

But now the good news: As you'll see in our Price List, we can make the whole effort of vaccinating (or other minor veterinary issues) a little easier for you, if you like. Feelin' lazy and just don't want to get into that car, lugging around that darling four-legged creature of yours? Or maybe you're just too too busy? Well, we come to your home, collect your pet, take her to any veterinary clinic of your choosing (including our own DKC Veterinary Clinic, of course!), manage the vet visit and bring her right back home to you when it's all done. Easy-peasy!
 
 
 
 

We've been rated! Now YOU'RE being baited! We've got an average of 4.3 stars out of 5 from more than 20 Google reviews

, and 4.5 stars out of 5 from more than 375 Facebook reviews.
Are we blowing our own trumpet? Hello NO! Anything less than 5 out of 5 is simply depressing..

Do I need to make an appointment?

Answer

We genuinely love having people just drop by and look around at both our locations in Umm Ramool

<h3>Do I need to make an appointment?</h3><p>We genuinely love having people just drop by and look around at both our locations in <a href="/about-dkc/howl-we-get-there#dkcmap" target="_blank">Umm Ramool</a> (Relocations, Boarding, Daycare) and <a href="/about-dkc/howl-we-get-there#dkcvetmap" target="_blank">Motor City</a> (Veterinary Clinic). If you want to see either of our facilities or ask questions, meet the staff, see where your pet will live while you're away or while in our veterinary care... then just come on down any time during our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.</p> <p>If you want to actually reserve boarding space for your pet, then yes, you do need to contact us in advance. How far in advance? Well, that depends on the time of year. Take a look at <a href="/what-we-do/boarding-daycare/gotta-book-early" target="_blank">Gotta Book Early! </a>If you've already booked your pet in for boarding, then you can also just come in whenever you're ready on the day during our Two-Legged Timings (or of course you can arrange for <a href="/what-we-do/collection-delivery" target="_blank">Collection &amp; Delivery</a>).</p> <p>If, however, you want to relocate your pet into or out of Dubai, or if you need veterinary care, then we do indeed need you to contact us to make an appointment... but we promise, we won't make that difficult. <img alt="" src="/graphics/ic_smiley3.png" /></p>

What are your vehicles like? How will my pet travel?

Answer

We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for o

<h3>What are your vehicles like? How will my pet travel?</h3> <div class="faq_ans_img"><img src="http://www.dkc.ae/images/faqs/faq_52.jpg"></div> <div class="faq_ans_text"><p>We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for our pet collection and delivery service. Take a look at <a href="/what-we-do/collection-delivery" target="_blank">Collection &amp; Delivery</a>.</p> <p>Now, as we've said, these are people-passenger vans, <em><strong>not</strong></em> cargo vans; this is an important distinction because passenger vans have windows all round the vehicle so that plenty of light gets in, and also high-quality air-conditioning throughout. Furthermore, we've added fans to create even better air circulation.</p> <p>All the seats were removed, of course, and replaced by metal flooring with embedded hooks, so when we put your pet and her/his travel box into the van, we can use strong ties to secure the boxes in-place.</p> <p>And finally, there's no partition between our handlers who are driving the vans and your pets in the back, which means we always know what's going on and your pets aren't isolated at all during the trip.</p> <p>And just so you know, we transport any animal in these vehicles, not just your dogs and cats.</p> <p>Oh, and one more thing: We do <em>not</em> have "drivers". The same Animal Handlers who take care of your pets when in our care are the ones who will come to your home for Collection &amp; Delivery.</p></div>

Animal Care. Animal Relocations. By Animal People.

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careers@dkc.ae

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