animal care by animal people

<h3>Do I need to make an appointment?</h3> <p>We genuinely love having people just drop by and look around at both our locations in <a href="/about-dkc/howl-we-get-there#dkcmap" target="_blank">Umm Ramool</a> (Relocations, Boarding, Daycare) and <a href="/about-dkc/howl-we-get-there#dkcvetmap" target="_blank">Motor City</a> (Veterinary Clinic). If you want to see either of our facilities or ask questions, meet the staff, see where your pet will live while you're away or while in our veterinary care... then just come on down any time during our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.</p> <p>If you want to actually reserve boarding space for your pet, then yes, you do need to contact us in advance. How far in advance? Well, that depends on the time of year. Take a look at <a href="/what-we-do/boarding-daycare/gotta-book-early" target="_blank">Gotta Book Early! </a>If you've already booked your pet in for boarding, then you can also just come in whenever you're ready on the day during our Two-Legged Timings (or of course you can arrange for <a href="/what-we-do/collection-delivery" target="_blank">Collection &amp; Delivery</a>).</p> <p>If, however, you want to relocate your pet into or out of Dubai, or if you need veterinary care, then we do indeed need you to contact us to make an appointment... but we promise, we won't make that difficult. <img alt="" src="/graphics/ic_smiley3.png" /></p>

<h3>Should I be worried if my dog or cat has lost or gained weight during their boarding stay?</h3> <p>No and yes, depending.</p> <p>A little bit of weight gain or loss is very common. It doesn't happen to all pets during every stay in a boarding facility, but it does happen. Pet owners, understandably, often immediately feel that this must mean their pet has not been taken care of properly, but in fact it is more important to look at the entire context and the extent of the loss or gain.</p> <p>Commonly, pets staying in a boarding facility are not eating exactly as they do at home. They may or may not be eating exactly the same food (depending on the arrangements you've made with the kennel or cattery), and even if they are, they may not be eating exactly the same amounts because, despite every effort to get it just right, human beings differ and the precise amounts they provide may be a little different than you do when your pet is at home. So, all this small change can lead to weight gain or loss, in and of itself.</p> <p>More important and relevant than this, however, is that pets are generally much more active in a boarding facility than they are at home. Now <em>wait</em>! We're <em>not</em> saying that you aren't taking good care of your pet by not giving him or her lots of activity. No, not at all. It's just that in a boarding facility, especially one that has a good number of staff and lots of other animals around, the whole environment is very stimulating and there is a lot of exercise for dogs and lots of other general interest for both dogs and cats. And this keeps them more active and generally more stimulated, even if they're in their enclosures. And this, in turn, often leads to a bit of weight loss.</p> <p>And one more thing: In many cases, a little bit of weight loss for dogs and cats is a good thing and although we have many customers who do worry about this, we also have a great many who are pleased to see that their pet has lost a little weght in our care because, in fact, they came in to us a little overweight.</p> <p>But of course, everyone has a different perception of this, and if the weight of your pet is not medically bad, one way or the other, then we do try to maintain the weight your pet comes in with.</p> <p>This all said, too much weight gain or loss IS a problem and if you feel there has been too much either way, we truly hope you'll talk to us about this. We monitor this aspect of your pet's health very closely, with a weight check when they first arrive for boarding and then regular checking every two weeks, or more often if we perceive a potential problem. And if there is a problem, we always let you know about it while you're away and take action when required by adjusting feeding or even consulting your vet.</p>

<h3>What's your daycare service like?</h3> <div class="faq_ans_img"><img src="https://www.dkc.ae/images/faqs/faq_pet_photo_32.jpg"></div> <div class="faq_ans_text"><p>Dogs in daycare with us basically follow the same routine throughout the day that all our boarders do, including playtime in our large yards, mixing with other dogs (if you let us), food (of course!) and generally lots and lots of excitement while in their enclosures because of all the other dogs around and the many many many staff we have constantly checking in and constantly around and about. Why don't you come and see for yourself?</p> <p>See our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>. Not perfect for most people. So we even work out a schedule for those of you who need to drop off and pick up outside these hours.</p></div>

<h3>Do I have to provide my own pet food? What type of food do you provide?</h3> <div class="faq_ans_img"><img src="https://www.dkc.ae/images/faqs/faq_pet_photo_43.jpg"></div> <div class="faq_ans_text"><p>No you don't. We provide everything.</p> <p>We rely primarily on dry Royal Canin and Pedigree wet... and also chicken, tuna and rice when needed or specifically wanted.</p> <p>Of course, if you have a special diet (your own concoction or a veterinary prescription) we can do that too... although for these there <em>might</em> be additional charges.</p> <p>To learn more, take a look here: <span class="span_link cursorpointer" data-href="/what-we-do/boarding-daycare/love-and-other-stuff-too#Special-Diets">Love... and other stuff too/Special Diets</span>.</p></div>