animal care by animal people

<h3>Do I need to make an appointment?</h3> <p>We genuinely love having people just drop by and look around both our locations in <a href="/about-dkc/howl-we-get-there#dkcmap" target="_blank">Umm Ramool</a> (Boarding, Daycare, Relocations) and <a href="/about-dkc/howl-we-get-there#dkcvetmap" target="_blank">Motor City</a> (Veterinary Clinic).</p> <p>If you want to relocate your pet into or out of Dubai, or if you need veterinary care, then we do indeed need you to contact us to make an appointment... but we promise we won't make that difficult.  <img alt="" src="/graphics/ic_smiley3.png"></p> <p>If, however, you just want to see either of our facilities and look around, to see where your pet will live while you're away and he's boarding or while she's in veterinary care, and to have a chat with our Animal Handlers... then just come on down any time during our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.</p> <p>If you want to actually reserve boarding space for your pet, then yes, you do need to contact us in advance. How far in advance? Well, that depends on the time of year. Take a look at <a href="/what-we-do/boarding-daycare/gotta-book-early" target="_blank">Gotta Book Early! </a>If you've already booked your pet in for boarding, then you can also just come in whenever you're ready on the day during our Two-Legged Timings (or of course you can arrange for <a href="/what-we-do/collection-delivery" target="_blank">Collection & Delivery</a>).</p>

<h3>Is my pet old?</h3> <p>Don't ya know? You're only as old as you feel! <img alt="" src="/graphics/ic_wink.png" height="15" width="15"></p> <p>Cats are generally considered "senior" once they reach 7 or 8 years of age.<br>Dogs are generally considered "senior" from 7 years of age for small breeds and from 6 years of age for large breeds.</p> <p>Now, if your pet falls into the "senior pet" age range, the following issues may arise: diabetes. kidney disease, heart issues, signs of cancer, liver disease, joint problems, neurological conditions, blindness, deafness, and generalised pain issues, amongst others. Or your pet might be <em>perfectly fine</em>, and indeed many many are... so DON'T PANIC (we're just giving you a bit of info, not a warning ~ promise!). It's important to look after your senior pet's teeth because failing or even rotting teeth can cause unexpected and ultimately unnecessary illness too. And then, of course, there's diet, something which becomes increasingly important as your pet gets older. especially if they have any medical issues. Soooooo... what does this all mean? Well, it means you need to just keep an eye on things and otherwise enjoy your pet.</p> <p>When your pet is staying with us, we are happy and able to administer medications prescribed by your vet and to ensure that he's comfortable with extra soft bedding or whatever else might be needed. If he's on limited exercise, we'll make sure he's cared for appropriate, including a quiet rest spot. And we also have a <a href="/what-we-do/dkc-veterinary-clinic" target="_blank">DKC vet</a> on-call at all times.</p>

<h3>Is the canine cough vaccination absolutely necessary for my dog to board/daycare?</h3> <p>The canine cough vaccine is an additional vaccination generally needed only for dogs who stay in a kennels, daycare or any other community of dogs for any period of time. It is often referred to as "kennel cough" because people understandably associate the "cough", and therefore the vaccine, with kennels, but in fact it's an illness, similar to a human cold or flu, which can be caught and spread around in any community of dogs, much like a human cold caught by kids at school or adults in an office environment.</p> <p>This is because when dogs are in close proximity to each other and are barking and playing and running around, they can easily transmit, or get, the disease. Canine cough is a highly contagious but generally not very severe upper respiratory infection and causes a dry, irritating and hacking cough. Kennels facilities use the vaccination as a way to limit outbreaks and to prevent the spread of the illness if it happens to be brought into the facility by an affected pet. Most facilities will not accept a dog without this vaccination being up-to-date and it is a good idea to have it administered because it generally either prevents or reduces the severity of the disease if it is indeed contracted.</p> <p>If your dog regularly, or even annually, spends time in a kennels, daycare or dog park (or with any group of dogs in any situation), it's a real good idea to keep this vaccination current, even if not asked for or required by the facility you're using.</p>

<h3>Should I be worried if my dog or cat has lost or gained weight during their boarding stay?</h3> <p>No and yes, depending.</p> <p>A little bit of weight gain or loss is very common. It doesn't happen to all pets during every stay in a boarding facility, but it does happen. Pet owners, understandably, often immediately feel that this must mean their pet has not been taken care of properly, but in fact it is more important to look at the entire context and the extent of the loss or gain.</p> <p>Commonly, pets staying in a boarding facility are not eating exactly as they do at home. They may or may not be eating exactly the same food (depending on the arrangements you've made with the kennel or cattery), and even if they are, they may not be eating exactly the same amounts because, despite every effort to get it just right, human beings differ and the precise amounts they provide may be a little different than you do when your pet is at home. So, all this small change can lead to weight gain or loss, in and of itself.</p> <p>More important and relevant than this, however, is that pets are generally much more active in a boarding facility than they are at home. Now <em>wait</em>! We're <em>not</em> saying that you aren't taking good care of your pet by not giving him or her lots of activity. No, not at all. It's just that in a boarding facility, especially one that has a good number of staff and lots of other animals around, the whole environment is very stimulating and there is a lot of exercise for dogs and lots of other general interest for both dogs and cats. And this keeps them more active and generally more stimulated, even if they're in their enclosures. And this, in turn, often leads to a bit of weight loss.</p> <p>And one more thing: In many cases, a little bit of weight loss for dogs and cats is a good thing and although we have many customers who do worry about this, we also have a great many who are pleased to see that their pet has lost a little weght in our care because, in fact, they came in to us a little overweight.</p> <p>But of course, everyone has a different perception of this, and if the weight of your pet is not medically bad, one way or the other, then we do try to maintain the weight your pet comes in with.</p> <p>This all said, too much weight gain or loss IS a problem and if you feel there has been too much either way, we truly hope you'll talk to us about this. We monitor this aspect of your pet's health very closely, with a weight check when they first arrive for boarding and then regular checking every week, or more often if we perceive a potential problem. And if there is a problem, we always let you know about it while you're away and take action when required by adjusting feeding or even consulting your vet.</p> <p>If you're interested in more insight about this important subject, take a look at our page, "<a href="/what-we-do/boarding-daycare/weight-loss-or-gain-while-boarding" target="_blank">Weight Loss or Gain While Boarding</a>".</p>

<h3>My dog and cat LOVE each other! Can they stay in the same enclosure?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_38.JPG"></div> <div class="faq_ans_text"><p>Yes they can!!... maybe.</p> <p>We have a small number of enclosures which are part of the catteries but not too far from the kennels and which, most importantly, are the right size and configuration for a small dog. Each year we have quite a few customers indeed who ask for this and in most cases it works very very nicely.</p> <p>Take a look at <a href="/what-we-do/boarding-daycare/the-kennels-the-catteries-the-kennatteries" target="_blank">The Kennels, The Catteries &amp; The Kennatteries</a>.</p></div>

<h3>Does my bird need to be microchipped?</h3> <p>Microchipping is a great way to identify and register your bird in case he ever flies off into the unknown. A microchip is also a permanent, more reliable method of identifying your bird than feet-rings which can wear out or become damaged and can even break and fall off entirely.</p> <p>Microchips for birds are smaller than those for cats and dogs but nevertheless sometimes birds require a light sedation to have them placed. Not something to worry about, though.  <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p> <p>Do be very aware that all birds will always need a microchip, and possibly other forms of identification, if they ever need to travel abroad.</p>

<h3>Does my bird need dietary supplements?</h3> <p>If your bird is eating a good quality, complete diet, including fresh fruit and vegetables, there is usually no need for extra dietary supplements. Yay!  <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p>

<h3>What's the best birdie food?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_115.jpg"></div> <div class="faq_ans_text"><p>It all depends on the species! (Surprised?) Falcons, for example, are true carnivores and require a meat diet. Large amazon parrots, such as macaws, require lots of fresh fruit and vegetables, in addition to a good quality, complete pellet diet. Small birds, like canaries and finches, will need a seed-based diet, and it's important to source good quality seed because seeds and nuts can be the source of <em>aspergillus</em>, a fungal infection, which affects their respiratory system.</p> <p>Read more about diet <a href="/what-we-do/dkc-veterinary-clinic/veterinary-care-for-birds" target="_blank">here</a>.</p></div>

<h3>Will my bird have time outside her cage and some interaction with your handlers? What if she's staying in one of your offices?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_100.jpg"></div> <div class="faq_ans_text"><p>Yes!</p> <p>Actually, this is about larger birds, of course, because tiny little birds really do need to stay in their cages. BUT both large and small birds sometimes spend time in our offices with staff and if you ask us about this, we can usually arrange it so that they are in the offices all the time or often.</p> <p>As for large birds (cockatoos, macaws, African greys), if they tend to be very noisy (talkative?) then we need to be cautious in our promises to you because we also have to serve our other customers on the phone and in person, as you know, so a really "talkative" bird can make all that pretty difficult. But no matter what kind of squawker your bird is, all larger birds in our care get a lot of time out of their cages and with our handlers. We love birds! And we have a lovely aviary (for both large and small birds) where they have plenty of time to check things out and interact with staff, in addition to the regular feeding and bathing times.</p></div>

<h3>What's your daycare service like?</h3> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_32.jpg"></div> <div class="faq_ans_text"><p>Dogs in daycare with us basically follow the same routine throughout the day that all our boarders do, including playtime in our large sandy, tree-filled yards, mixing with other dogs (if you let us), food (of course!) and generally lots and lots of excitement while in their enclosures because of all the other dogs around and the many many many staff we have constantly checking in and constantly around and about. Why don't you come and see for yourself?</p> <p>See our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>. We even work out a schedule for those of you who need to drop-off and pick-up schedule outside these hours.</p></div>

<h3>Boarding Reservations: How far in advance do I have to book?</h3> <p>Now <em>that's</em> an important question!</p> <p>During more than half the year, you can book anytime, even last minute, and we'll be able to take your pet in. No problem.</p> <p>During about 5 months of the year, things are a bit more complicated than that. Take a look at <a href="/what-we-do/boarding-daycare/gotta-book-early" target="_blank">Gotta Book Early!</a></p>