Pet Boarding & Daycare - Pet Hotel - DKC - Dubai

If your pet boards with us for 28 or more consecutive days, we give you a 10% discount; if 60 days within a year, you get 7 days free boarding for future use. Also, if your pet buddy-boards with another family's pet, then it's a 20% discount! Yay!!

Which vaccinations does my pet need?

Answer

<h5>Which vaccinations does my pet need?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_17.jpg"></div> <div class="faq_ans_text"><p>If you're relocating your pet into the UAE, the best place to get this information is on our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page and in our document <em>Relocating Pets into the UAE</em>.</p> <p>If you're planning to board your pet with us, or partake of doggy daycare, then take a look at our <a href="/what-we-do/boarding-daycare/prices-admission-requirements">prices & admission requirements</a>.</p> <p>Research and reading is just so much fun, don't you agree?</p></div>

Which vaccinations does my pet need?

If you're relocating your pet into...

What are your enclosures like? What size are they?

Answer

The very best way to answer that question is for you to come meet us and take a look for yourself

<h5>What are your enclosures like? What size are they?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_34.jpg"></div> <div class="faq_ans_text"><p>The very best way to answer that question is for you to come meet us and take a look for yourself. In fact, that's what we always really strongly recommend.</p> <p>But that's not always easy to schedule, is it. We know. So you should definitely look at the images <a href="/what-we-do/boarding-daycare/the-kennels-the-catteries-the-kennatteries" target="_blank">here</a> and elsewhere around our site, as well as our video tour <a href="/video-tour" target="_blank">here</a>, because there are lots for you see, and this should help a great deal in understanding what your pet will experience.</p> <p>In short, though, our enclosures are like this:</p> <ul> <li>All our dog enclosures have an indoor and an outdoor run, and almost all our cat enclosures do too, and your pet decides where he or she wants to be. Those few cat enclosures which don't have an outdoor run, we try to reserve for cats which need or like to be inside most of the time anyway.</li> <li>All indoor runs are air-conditioned.</li> <li>Cat enclosures are multi-storied, with shelves and trapdoors and bedding and toys and all.</li> <li>All dog enclosures have various types of comfortable, snuggly bedding.</li> <li>Cat enclosures range in size. The smallest space we have is an indoor portion of a run which is L:0.8m x W:0.8m x H:1m. The largest space we have is an outdoor portion of a run which is L:4.2m x W:1.1m x H:2.2m.</li> <li>Dog enclosures also range in size. Our smallest enclosures are 1.5m x 1.5m both indoor and outdoor. Our largest are 2.2m x 1.8m indoor and 3m x 2.5m outdoor. And there are a couple of sizes in between.</li> </ul></div>

Birds get bored??!

Answer

<h5>Birds get bored??!</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_124.jpg"></div> <div class="faq_ans_text"><p>Yes! Birds get bored!</p> <p>In fact, it's <em>very possible</em> that your bird is getting bored. You see, birds are highly intelligent, especially parrots of all sizes and types, and they truly do thrive with stimulation and interaction. If they don't have enough stimulation, they can become destructive and agitated, including self-destructive in the worst cases, such as plucking their own feathers and going through unwanted and unhealthy personality changes.</p> <p>So please DO take this seriously and make sure that your lovely birdie-bird has an interesting environment to live in, is connected to and engaged with the humanoids in your home, and even has a birdie-partner to live with, if at all possible.</p> <p>Who wants to be alone and bored, right? <img alt="" src="/graphics/ic_wink.png" height="15" width="15"></p></div>

Birds get bored??!

Yes! Birds get...

Is someone looking after my pet during weekends, holidays and at night?

Answer

Simply, yes. Even when we are closed to our two-legged customers, we have staff on-site every sin

<h5>Is someone looking after my pet during weekends, holidays and at night?</h5><p>Simply, yes. Even when we are closed to our two-legged customers, we have staff on-site every single day of the year. Full stop.</p> <p>Furthermore, we have staff on-site even at night. And because of our relocations work, which takes place mostly at night, every night, we have at least a couple of hours spread throughout the night when things are going on at DKC. Now, in fairness, we're not actually working with all the animals during the night as we do during the day, but after all folks, your pets need to sleep too! <img alt="" src="/graphics/ic_smiley3.png"></p>

How long will my bird live for?

Longer than you think!!

It depends on the species of your bird. Small birds, such as budgies and cockatiels, can live for up to 20 years, and the larger parrots, like Macaws and African Greys, have been reported to live well over 60 years. OMG!

Does my dog have to be neutered to board or daycare with you? And can my dog socialise with others if not neutered?

Answer

<h5>Does my dog have to be neutered to board or daycare with you? And can my dog socialise with others if not neutered?</h5> <p>Nope, your dog does not have to be neutered to board or daycare with us or to socialise with other dogs.</p> <p>But... (isn't there <em>always</em> a "but"?!)... there are some good reasons to neuter, so we'll offer some of them up for you here.</p> <p>We have found that dogs who are neutered tend to socialise better and also buddy-board better. Neutering your dog can help calm down his instinct to dominate, which of course can make being with other dogs a little more likely to be an agreeable experience, as you can imagine ~ once neutered, he'll likely (there are never guarantees!) be more interested in actual play than dominance. From a health point of view, it can also be a good decision to neuter. Spaying helps to lower the incidence of uterine infection and breast cancer in females which, when the latter occurs, is fatal in 50% of dogs and 90% of cats. And neutering helps to prevent testicular cancer and disincline males to marking their territory in your home. Finally (well, not "finally" as much as "this is everything we're going to tell you here!), unneutered little 'uns can often be more aggressive, or more easily triggered to aggression, while being neutered can help their (and your) focus on their human family.</p> <p>(Did we mention over-population?)</p>

Do I have to provide my own pet food? What type of food do you provide?

Answer

<h5>Do I have to provide my own pet food? What type of food do you provide?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_43.jpg"></div> <div class="faq_ans_text"><p>No you don't. We provide everything.</p> <p>We rely primarily on dry Royal Canin, wet Lily's Kitchen for dogs and wet Catit for cats... and also chicken, tuna and rice when needed or specifically wanted.</p> <p>Of course, if you have a special diet (your own concoction or a veterinary prescription) we can do that too... although for these there <em>might</em> be additional charges.</p> <p>To learn more, take a look here: <span class="span_link cursorpointer" data-href="/what-we-do/boarding-daycare/love-and-other-stuff-too#Special-Diets">Love... and other stuff too/Special Diets</span>.</p></div>

Do I have to provide my own pet food? What type of food do you provide?

No you don't. We provide everything. We rely primarily on dry Royal...

Can DKC help me rehome my pet?

No, sorry. This is not something we are involved in.

We are a for-profit, commercial (but lovely and homey!) boarding and daycare business. However, there are many not-for-profit, equally lovely organisations in the UAE who are totally focused on helping people rehome family pets and strays. A quick search in Google will get you headed in the right direction.

Do you have a vet on-site?

Answer

<h5>Do you have a vet on-site?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_48.jpg"></div> <div class="faq_ans_text"><p>Yes! Uh... No! Uhhhh... let us explain.</p> <p>We do not have a vet <em>on-site</em> at our boarding facility in Umm Ramool.</p> <p>HOWEVER... that really should not worry you. Our own vets at <a href="/what-we-do/dkc-veterinary-clinic" target="_blank">DKC Veterinary Clinic</a> in Motor City are available to our boarding staff 24 hours a day, every single day of the year, so if anything is ever wrong, we do have the resources that you and your pet need. Additionally, our veterinary clinic is open 24/7. All Day. All Night. Always.</p> <p>Furthermore, in almost all cases when a pet is needing veterinary attention, it is not an emergency situation. So we will be able to book appointments with our own clinic or your preferred vet if you wish, and we will also of course always let you know in advance that we are doing that unless for some reason you are unreachable and it cannot wait.</p> <p>Finally, because of <a href="/what-we-do/boarding-daycare/love-and-other-stuff-too" target="_blank">the way we work</a> on a daily basis, we almost always discover very early if there are any developing problems, which also does a lot to keep your pet well and, most importantly, to avoid emergency situations almost all the time.</p></div>

Do you have a vet on-site?

Yes! Uh... No! Uhhhh......

Should I be worried if my dog or cat has lost or gained weight during their boarding stay?

Answer

No and yes, depending.

A little bit of weight gain or loss is very common. It doesn't hap

<h5>Should I be worried if my dog or cat has lost or gained weight during their boarding stay?</h5><p>No and yes, depending.</p> <p>A little bit of weight gain or loss is very common. It doesn't happen to all pets during every stay in a boarding facility, but it does happen. Pet owners, understandably, often immediately feel that this must mean their pet has not been taken care of properly, but in fact it is more important to look at the entire context and the extent of the loss or gain.</p> <p>Commonly, pets staying in a boarding facility are not eating exactly as they do at home. They may or may not be eating exactly the same food (depending on the arrangements you've made with the kennel or cattery), and even if they are, they may not be eating exactly the same amounts because, despite every effort to get it just right, human beings differ and the precise amounts they provide may be a little different than you do when your pet is at home. So, all this small change can lead to weight gain or loss, in and of itself.</p> <p>More important and relevant than this, however, is that pets are generally much more active in a boarding facility than they are at home. Now <em>wait</em>! We're <em>not</em> saying that you aren't taking good care of your pet by not giving him or her lots of activity. No, not at all. It's just that in a boarding facility, especially one that has a good number of staff and lots of other animals around, the whole environment is very stimulating and there is a lot of exercise for dogs and lots of other general interest for both dogs and cats. And this keeps them more active and generally more stimulated, even if they're in their enclosures. And this, in turn, often leads to a bit of weight loss.</p> <p>And one more thing: In many cases, a little bit of weight loss for dogs and cats is a good thing and although we have many customers who do worry about this, we also have a great many who are pleased to see that their pet has lost a little weght in our care because, in fact, they came in to us a little overweight.</p> <p>But of course, everyone has a different perception of this, and if the weight of your pet is not medically bad, one way or the other, then we do try to maintain the weight your pet comes in with.</p> <p>This all said, too much weight gain or loss IS a problem and if you feel there has been too much either way, we truly hope you'll talk to us about this. We monitor this aspect of your pet's health very closely, with a weight check when they first arrive for boarding and then regular checking every week, or more often if we perceive a potential problem. And if there is a problem, we always let you know about it while you're away and take action when required by adjusting feeding or even consulting your vet.</p> <p>If you're interested in more insight about this important subject, take a look at our page, "<a href="/what-we-do/boarding-daycare/weight-loss-or-gain-while-boarding" target="_blank">Weight Loss or Gain While Boarding</a>".</p>

Will my cat stay with other cats?

Answer

<h5>Will my cat stay with other cats?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_37.jpg"></div> <div class="faq_ans_text"><p>Well, yes and no.</p> <p>Your cat will stay in a separate and secure enclosure, so there won't be any other cats in there with him. But because it's a cattery, we obviously have a lot of cats staying in a lot of enclosures, all of which are next to each other. So, although your cat <em>will</em> be in his own enclosure, there will indeed still be lots of other cats around.</p> <p>This said, if you have more than one cat and want them to be in the same enclosure together, then perfect! (Did you know that there's a <a href="/what-we-do/boarding-daycare/prices-admission-requirements" target="_blank">20% discount for buddy-boarding</a>?) Aaaaaannnnd... if you'd like to explore the possibility of socialising your cat with other cats from a different family (yes, you read that right!), then just talk to us about this ~ we have a <a href="/what-we-do/boarding-daycare/the-kennels-the-catteries-the-kennatteries" target="_blank">cat jungle</a> and we <a href="/docs/A_Fair_Share.pdf" target="_blank">Buddy-Board cats</a> too, in the right circumstance and with your permission/request.</p></div>

Will my cat stay with other cats?

Well, yes and no. Your cat will...

My dog and cat LOVE each other! Can they stay in the same enclosure?

Answer

Yes they can!!... maybe.

We have a small number of enclosures which are part of the catter

<h5>My dog and cat LOVE each other! Can they stay in the same enclosure?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_38.JPG"></div> <div class="faq_ans_text"><p>Yes they can!!... maybe.</p> <p>We have a small number of enclosures which are part of the catteries but not too far from the kennels and which, most importantly, are the right size and configuration for a small dog. Each year we have quite a few customers indeed who ask for this and in most cases it works very very nicely.</p> <p>Take a look at <a href="/what-we-do/boarding-daycare/the-kennels-the-catteries-the-kennatteries" target="_blank">The Kennels, The Catteries & The Kennatteries</a>.</p></div>

Do you offer a Collection & Delivery service for doggity-dog daycare?

Answer

<h5>Do you offer a Collection & Delivery service for doggity-dog daycare?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_110.jpg"></div> <div class="faq_ans_text"><p>Well, you see, we just <em>can't</em> say "no" to you if you really REALLY want to do this, or really need to, but...</p> <p>In truth, we don't really recommend it. You see, we feel that if your dog is going to daycare, then she should be <em>in</em> daycare, not on the road in a vehicle travelling to and from your chosen daycare facility, which can take up quite a bit of time in the day. Playing in our yards is where it's at, baby!</p> <p>This said, if you really <span><strong>REALLY</strong></span> insist, then we'll make that happen for you! <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p></div>

Do you offer a Collection & Delivery service for doggity-dog daycare?

Well, you see, we just can't say "no" to you if you really REALLY...

Vaccinations ~ How often?

Answer

Dogs can receive their first course of vaccinations at 8-10 weeks old, and cats at 9-12 weeks old

<h5>Vaccinations ~ How often?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_77.jpg"></div> <div class="faq_ans_text"><p>Dogs can receive their first course of vaccinations at 8-10 weeks old, and cats at 9-12 weeks old. They then require their second course of vaccinations 4 weeks later, which should then be followed by yearly booster vaccinations.</p> <p>Are there exceptions to these rules? Yep!</p> <p>Some babes need to be vaccinated at 6 weeks of age if their mother wasn't vaccinated at all. (You see, these babes borrow and benefit from their mum's vaccinations). Result? A total of three vaccinations at 6, 9 and 12 weeks old.</p> <p>However, <span>in the UAE, </span>their first rabies vaccination should not be administered any earlier than 12 weeks of age.</p> <p>Learn about this <a href="/what-we-do/dkc-veterinary-clinic/vaccinations-the-lazy-way" target="_blank">here</a> and <a href="/what-we-do/dkc-veterinary-clinic/dubai-pet-municipality-tags-registration" target="_blank">here</a>.</p></div>

Will my bird have time outside her cage and some interaction with your handlers? What if she's staying in one of your offices?

Answer

<h5>Will my bird have time outside her cage and some interaction with your handlers? What if she's staying in one of your offices?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_100.jpg"></div> <div class="faq_ans_text"><p>Yes!</p> <p>Little birds have to stay in their cages because they can so easily get <strong><em>too</em> </strong>free for their own good, but they nevertheless very often spend all or most of their time in our offices, while in their cages, where there are always staff and customers to experience and interact with.</p> <p>As for large birds (cockatoos, macaws, African greys), if they tend to be very noisy (talkative?) we need to be cautious in our promises to you because we also have to serve our other customers on the phone and in person, as you know, so a really "talkative" large bird can make all that pretty difficult, meaning we might not be able to have them in our offices at all. BUT... DON'T WORRY... no matter what kind of squawker your bird is, all large birds in our care get a lot of time out of their cages and with our handlers, and spend a lot of time in our aviary ~ sometimes inside their cages, sometimes outside, but always given lots of attention. And in our lovely aviary (for both large and small birds), they have plenty of time to check things out and interact with staff, in addition to the regular feeding and bathing times they always get.</p></div>

Will my bird have time outside her cage and some interaction with your handlers? What if she's staying in one of your offices?

Yes! Little birds have to stay in their cages because they can so easily get too free for their own good, but they...

Can I have pictures and videos and daily updates of my pet while I'm away? And do you have webcams?

Answer

<h5>Can I have pictures and videos and daily updates of my pet while I'm away? And do you have webcams?</h5> <p>Pictures? Videos? Daily updates?</p> <p>Yesssiiirrree!</p> <p>If you let us know you'd like that... your wish is our command. And we also post our "DKC Weekly Photo Shoot" on our Facebook and Instagram pages, which includes pics of all the pets currently staying with us ~ including yours, of course.</p> <p>As for the webcam thing... sorry, no, we don't have webcams (did we just spoil it for you?).</p>

Is the canine cough vaccination absolutely necessary for my dog to board/daycare?

Answer

The canine cough vaccine is an additional vaccination generally needed only for dogs who stay in

<h5>Is the canine cough vaccination absolutely necessary for my dog to board/daycare?</h5><p>The canine cough vaccine is an additional vaccination generally needed only for dogs who stay in a kennels, daycare or any other community of dogs for any period of time. It is often referred to as "kennel cough" because people understandably associate the "cough", and therefore the vaccine, with kennels, but in fact it's an illness, similar to a human cold or flu, which can be caught and spread around in any community of dogs, much like a human cold caught by kids at school or adults in an office environment.</p> <p><span xss=removed data-mce-mark="1">This is because canine cough is airborne and highly contagious, which is why it can spread through kennels quickly, when dogs are in close proximity to each other and are barking and playing and running around. It is also transmitted by bacteria on toys, food bowls or other shared objects. Although highly contagious, it is generally not a very severe upper respiratory infection, causing "only" a dry, irritating and hacking cough. Kennels facilities use the vaccination as a way to limit outbreaks and to prevent the spread of the illness if it happens to be brought into the facility by an affected pet. Most facilities will not accept a dog without this vaccination being up-to-date and it is a good idea to have it administered because it generally either prevents or reduces the severity of the disease if it is indeed contracted.</span></p> <p><span xss=removed data-mce-mark="1">If your dog regularly, or even annually, spends time in a kennels, daycare or dog park (or with any group of dogs in any situation), it's a real good idea to keep this vaccination current, even if not asked for or required by the facility you're using.</span></p>

What's DKC's Collection & Delivery schedule?

Answer

<h5>What's DKC's Collection & Delivery schedule?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_51.jpg"></div> <div class="faq_ans_text"><p>Sunday-Friday. We don't offer this service on Saturday. (See our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.)</p> <p>We have a lot of customers asking for very specific appointments but this is often not possible, although we <em>do</em> try if we can, because each day presents its own unpredictable schedules, number of home-visits, number of pets and... traffic!</p> <p>However, we <em><strong>always call</strong></em> approximately 30 minutes before we get to you while we're doin' the rounds, so <em>do</em> feel free to go about your day as you need to and then, when you hear from us, you can return to your home to meet us.</p></div>

What's DKC's Collection & Delivery schedule?

Sunday-Friday. We don't offer this service...

Does my bird need vaccinations?

Yes... maybe.

There are different vaccines available for different species of birds, with the main vaccinations being for poultry. Parrots tend not to need vaccines unless it's a requirement of the country they are in or travelling to.