collection & delivery nationwide

<h5>Will you board my bird &#8226; rabbit &#8226; ferret &#8226; guinea pig &#8226; hamster &#8226; mouse &#8226; lizard &#8226; snake... any animal at all?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_30.jpg"></div> <div class="faq_ans_text"><p>You bet! Just about any animal at all.</p> <p>And we have quite a lot of knowledge about these animals too, so it's not just a matter of sticking them somewhere in our facility and hoping for the best. We've spent a lot of time and energy over the years making sure that we have handlers who have real knowledge and experience in dealing with all manner of domestic pet and exotics, including and especially appropriate feeding and enclosures/spaces for them. And if there's anything we don't know, we have excellent contacts in the realm of wildlife husbandry and care who we can talk to.</p> <p>Take a look here: <a href="/what-we-do/boarding-daycare/pet-boarding-other-animals" target="_blank">Other Creatures Too</a></p></div>

<h5>What's DKC's Collection & Delivery schedule?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_51.jpg"></div> <div class="faq_ans_text"><p>Sunday-Friday. We don't offer this service on Saturday. (See our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.)</p> <p>We have a lot of customers asking for very specific appointments but this is often not possible, although we <em>do</em> try if we can, because each day presents its own unpredictable schedules, number of home-visits, number of pets and... traffic!</p> <p>However, we <em><strong>always call</strong></em> approximately 30 minutes before we get to you while we're doin' the rounds, so <em>do</em> feel free to go about your day as you need to and then, when you hear from us, you can return to your home to meet us.</p></div>

<h5>What are your vehicles like? How will my pet travel?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_52.jpg"></div> <div class="faq_ans_text"><p>We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for our pet collection and delivery service. Take a look at <a href="/what-we-do/collection-delivery" target="_blank">Collection & Delivery</a>.</p> <p>Now, as we've said, these are people-passenger vans, <em><strong>not</strong></em> cargo vans; this is an important distinction because passenger vans have windows all around the vehicle so that plenty of light gets in, and also high-quality air-conditioning throughout. Furthermore, we've added fans to create even better air circulation.</p> <p>All the seats have been removed, of course, and replaced by metal flooring with embedded hooks, so when we put your pet and her/his travel box into the van, we can use strong ties to secure the boxes in-place.</p> <p>And finally, there's no solid/opaque partition between our handlers who are driving the vans and your pets in the back, which means we always know what's going on and your pets aren't isolated at all during the trip.</p> <p>And just so you know, we transport any animal in these vehicles, not just your dogs and cats.</p> <p>Oh, and one more thing: We do <em>not</em> have "drivers". The same Animal Handlers who take care of your pets when in our care are the ones who will come to your home for Collection & Delivery.</p></div>