what we do

collection & delivery nationwide

Got questions?
global relocations boarding & daycare veterinary clinic

We come to you. Collection & Delivery (otherwise known as "C&D" to DKC insiders ) in Dubai, across the United Arab Emirates, or even beyond. We come to you in specially fitted, secure and safe, air-conditioned animal transport vehicles, as you would expect.

If you're boarding with us, relocating with us, or if you'd like to just stay at home (or at work, whichever the case) and get us to collect your pet for veterinary visits (vaccinations and other relatively minor things) to our clinic or any vet in Dubai, then can do! Aaaaannnnnd... if you're really lazy, you can drop your pet off at our clinic in Motor City and we will take her the rest of the way to DKC in Umm Ramool for her boarding stay or relocation. How's THAT?! And the cost? Well, hold your heart and take a look at our Price List. (See? Not so bad after all.)

And we don't send "drivers". In fact, we don't even employ "drivers" for any of our animal handling. We have trained Animal Handlers and that's who will come to you.

Now please, do not worry at all if you see a snout sticking out one of our front passenger windows ~ that's our advanced navigation system!

 

 
 
What are your opening hours?

Take a look...

...at our Two-Legged Timings for Boarding, Daycare, Relocations and our Veterinary Clinic.
Will you board my bird • rabbit • ferret • guinea pig • hamster • mouse • lizard • snake... any animal at all?
Answer

You bet! Just about any animal at all.

And we have quite a lot of knowledge about these an

<h5>Will you board my bird &#8226; rabbit &#8226; ferret &#8226; guinea pig &#8226; hamster &#8226; mouse &#8226; lizard &#8226; snake... any animal at all?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_30.jpg"></div> <div class="faq_ans_text"><p>You bet! Just about any animal at all.</p> <p>And we have quite a lot of knowledge about these animals too, so it's not just a matter of sticking them somewhere in our facility and hoping for the best. We've spent a lot of time and energy over the years making sure that we have handlers who have real knowledge and experience in dealing with all manner of domestic pet and exotics, including and especially appropriate feeding and enclosures/spaces for them. And if there's anything we don't know, we have excellent contacts in the realm of wildlife husbandry and care who we can talk to.</p> <p>Take a look here: <a href="/what-we-do/boarding-daycare/pet-boarding-other-animals" target="_blank">Other Creatures Too</a></p></div>
Vaccinations ~ How often?
Answer
<h5>Vaccinations ~ How often?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_77.jpg"></div> <div class="faq_ans_text"><p>Dogs can receive their first course of vaccinations at 8-10 weeks old, and cats at 9-12 weeks old. They then require their second course of vaccinations 4 weeks later, which should then be followed by yearly booster vaccinations.</p> <p>Are there exceptions to these rules? Yep!</p> <p>Some babes need to be vaccinated at 6 weeks of age if their mother wasn't vaccinated at all. (You see, these babes borrow and benefit from their mum's vaccinations). Result? A total of three vaccinations at 6, 9 and 12 weeks old.</p> <p>Learn about this <a href="/what-we-do/dkc-veterinary-clinic/vaccinations-the-lazy-way" target="_blank">here</a> and <a href="/what-we-do/dkc-veterinary-clinic/dubai-pet-municipality-tags-registration" target="_blank">here</a>.</p></div>
Vaccinations ~ How often?
Dogs can receive their...
What's DKC's Collection & Delivery schedule?
Answer
<h5>What's DKC's Collection & Delivery schedule?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_51.jpg"></div> <div class="faq_ans_text"><p>Sunday-Friday. We don't offer this service on Saturday. (See our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.)</p> <p>We have a lot of customers asking for very specific appointments but this is often not possible, although we <em>do</em> try if we can, because each day presents its own unpredictable schedules, number of home-visits, number of pets and... traffic!</p> <p>However, we <em><strong>always call</strong></em> approximately 30 minutes before we get to you while we're doin' the rounds, so <em>do</em> feel free to go about your day as you need to and then, when you hear from us, you can return to your home to meet us.</p></div>
What's DKC's Collection & Delivery schedule?
Sunday-Friday. We don't offer this service...
What are the airline requirements for a travel box?
Answer
<h5>What are the airline requirements for a travel box?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_29.jpg"></div> <div class="faq_ans_text"><p>Important question.</p> <p>Take a look at <a href="/what-we-do/global-relocations/a-lot-about-travel-boxes" target="_blank">A lot about Travel Boxes</a> and <a href="/what-we-do/global-relocations/measuring-your-dog" target="_blank">Measuring Your Dog</a>, and download the helpful documents on these pages.</p> <p>Additionally, because of the complexity of this subject, please do contact us for a conversation. There's more to this subject than you might think, and the decision you make about which travel box to use for your pet will affect whether or not an airline will accept your pet for shipments and, yes, whether or not your pet stays safe. And yes, it will also affect the cost of the relocation.</p></div>
What are the airline requirements for a travel box?
Important question. Take a look at A lot about...
What are your vehicles like? How will my pet travel?
Answer

We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for o

<h5>What are your vehicles like? How will my pet travel?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_52.jpg"></div> <div class="faq_ans_text"><p>We use converted passenger vans (such as the Toyota Hiace) which have been heavily modified for our pet collection and delivery service. Take a look at <a href="/what-we-do/collection-delivery" target="_blank">Collection & Delivery</a>.</p> <p>Now, as we've said, these are people-passenger vans, <em><strong>not</strong></em> cargo vans; this is an important distinction because passenger vans have windows all round the vehicle so that plenty of light gets in, and also high-quality air-conditioning throughout. Furthermore, we've added fans to create even better air circulation.</p> <p>All the seats have been removed, of course, and replaced by metal flooring with embedded hooks, so when we put your pet and her/his travel box into the van, we can use strong ties to secure the boxes in-place.</p> <p>And finally, there's no partition between our handlers who are driving the vans and your pets in the back, which means we always know what's going on and your pets aren't isolated at all during the trip.</p> <p>And just so you know, we transport any animal in these vehicles, not just your dogs and cats.</p> <p>Oh, and one more thing: We do <em>not</em> have "drivers". The same Animal Handlers who take care of your pets when in our care are the ones who will come to your home for Collection & Delivery.</p></div>
Do you collect/deliver outside Dubai?

Yep. Outside Dubai...

...and outside the UAE if need be. Contact us for pricing.
Do I need to make an appointment?
Answer

We genuinely love having people just drop by and look around both our locations in Umm Ramool (Bo

<h5>Do I need to make an appointment?</h5><p>We genuinely love having people just drop by and look around both our locations in <a href="/about-dkc/howl-we-get-there#dkcmap" target="_blank">Umm Ramool</a> (Boarding, Daycare, Relocations) and <a href="/about-dkc/howl-we-get-there#dkcvetmap" target="_blank">Motor City</a> (Veterinary Clinic).</p> <p>If you want to relocate your pet into or out of Dubai, or if you need veterinary care, then we do indeed need you to contact us to make an appointment... but we promise we won't make that difficult.  <img alt="" src="/graphics/ic_smiley3.png"></p> <p>If, however, you just want to see either of our facilities and look around, to see where your pet will live while you're away and he's boarding or while she's in veterinary care, and to have a chat with our Animal Handlers... then just come on down any time during our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.</p> <p>If you want to actually reserve boarding space for your pet, then yes, you do need to contact us in advance.</p>
What's better... wood or plastic travel boxes?
Answer
<h5>What's better... wood or plastic travel boxes?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_28.jpg"></div> <div class="faq_ans_text"><p>Excellent question.<br>Take a look at <a href="/what-we-do/global-relocations/a-lot-about-travel-boxes" target="_blank">A lot about Travel Boxes</a>.</p></div>
What's better... wood or plastic travel boxes?
Excellent question.Take a look at A lot about...
I know you relocate dogs and cats, but what about birds • rabbits • ferrets • guinea pigs • lizards • snake • cheetahs• penguins • monkeys • fish...
Answer

Well, DUH! Of course we can! Just about any animal at all. 

As with our boarding and da

<h5>I know you relocate dogs and cats, but what about birds &#8226; rabbits &#8226; ferrets &#8226; guinea pigs &#8226; lizards &#8226; snake &#8226; cheetahs&#8226; penguins &#8226; monkeys &#8226; fish...</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_2.jpg"></div> <div class="faq_ans_text"><p>Well, DUH! Of course we can! Just about any animal at all.  <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p> <p>As with our boarding and daycare services, we relocate all types of animal, all over the world, into and out of the UAE, including domestic pets of any kind and exotics, large and small.</p></div>
Do you offer a Collection & Delivery service for doggity-dog daycare?
Answer
<h5>Do you offer a Collection & Delivery service for doggity-dog daycare?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_110.jpg"></div> <div class="faq_ans_text"><p>Well, you see, we just <em>can't</em> say "no" to you if you really REALLY want to do this, or really need to, but...</p> <p>In truth, we don't really recommend it. You see, we feel that if your dog is going to daycare, then she should be <em>in</em> daycare, not on the road in a vehicle travelling to and from your chosen daycare facility, which can take up quite a bit of time in the day. Playing in our yards is where it's at, baby!</p> <p>This said, if you really <span><strong>REALLY</strong></span> insist, then we'll make that happen for you!  <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p></div>
Do you offer a Collection & Delivery service for doggity-dog daycare?
Well, you see, we just can't say "no" to you if you really REALLY...

Animal Care. Animal Relocations. By Animal People.

Love... and other stuff too

+971-4-211-4800
email
boardingdaycare@dkc.ae
relocations@dkc.ae
vet@dkc.ae
careers@dkc.ae

DKC Notification
DKC Notification

DKC is HIRING!!

Office Coordinators -cum- Receptionists
Animal Relocations Officers

Take a look at our Careening Careers page.
DKC Location Maps
Two-Legged Timings

DKC and DKCVET have different opening hours.

Are you looking at the Two-Legged Timings you
actually need?

DKC Two-Legged Timings
DKCVET Two-Legged Timings